Senior LC-MS Applications & Pre-Sales Specialist

Waters

Itasca (IL)

On-site

USD 95,000 - 130,000

Full time

4 days ago

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Job summary

Waters is seeking a Senior Technical Support Specialist at our Wood Dale, IL office to provide advanced scientific and technical expertise in liquid chromatography, mass spectrometry, and informatics software, supporting pre‑sales activities with occasional post‑sales support.

You will manage the District Demo Laboratory, collaborate with Territory Account Managers, develop application-based solutions, and deliver product demonstrations to support customer needs and business opportunities in

Qualifications

Bachelor's degree in Chemistry, Biochemistry, Biology, Engineering, or a related scientific discipline.
5+ years of hands-on LC/LC‑MS experience, including method development and troubleshooting.
Strong knowledge of chromatography technologies, including HPLC/UHPLC.
Experience with chromatography data systems and scientific software (Empower, MassLynx, waters_connect).
Understanding of scientific laboratory workflows, data acquisition, processing, and data management.

Responsibilities

Provide advanced LC/LC‑MS technical support and application guidance to customers.
Develop methods and optimize chromatographic and LC‑MS applications.
Demonstrate Waters products and solutions to diverse audiences.
Collaborate with district teams to meet sales targets and customer requirements.
Oversee District Demo Laboratory operations and equipment readiness.