Senior Launch Consultant (Remote) – Education Tech

EAB; United States; On-site; USD 49,500 - 72,500; Full time

Benefits offered by this job

Vision insurance

Flexible benefits account

Parental leave

401(k)

Employee discount

Job summary

EAB is seeking a Launch Consultant, Senior Associate to drive successful implementations of Navigate360 and related student success technologies. You will blend project management, partner consultation, and change management to help institutions operationalize student success strategies and achieve measurable outcomes aligned with goals.

Remote work within the continental United States is possible, with East Coast hours preferred.

Qualifications

• Bachelor's degree required.
• 3-5+ years of professional experience
• Experience in consulting, client success, project management, implementation, higher education, or a related field preferred.
• Strong written and verbal communication skills, including experience facilitating meetings, trainings, or stakeholder discussions.
• Analytical thinking and problem-solving skills with the ability to synthesize information and support operational decision-making.
• Ability to build collaborative working relationships with internal and external stakeholders.
• Experience supporting organizational change, process improvement, or technology adoption initiatives preferred.
• Willingness to travel up to 30% domestically (varies by product).
• Valid driver's license required.

Responsibilities

• Manage and support implementation activities for EAB's Navigate360 platform and related student success technologies from project initiation through go-live.
• Coordinate project timelines, deliverables, and milestones to ensure successful and timely implementation outcomes.
• Maintain detailed launch plans and proactively identify risks, dependencies, or implementation challenges.
• Partner with institutional stakeholders to support workflow design, implementation planning, and adoption readiness.
• Develop an understanding of institutional goals, advising models, and student success priorities to support effective technology adoption.
• Facilitate partner discussions, trainings, and implementation meetings in collaboration with internal and external stakeholders.
• Analyze advising and student support workflows to identify opportunities for operational improvement and effective platform integration.
• Support campus change management efforts by helping partners build readiness, drive engagement, and encourage sustained platform adoption across advising and student support teams.
• Collaborate with internal teams including Strategic Leaders, Product, Engineering, Data Services, and Partner Success to support partner needs and implementation success.
• Serve as a day-to-day point of coordination for implementation activities, helping ensure alignment between institutional priorities and project execution.
• Escalate implementation risks, blockers, or partner concerns appropriately and contribute to solution development.
• Contribute feedback and insights to improve launch processes, implementation resources, and partner experience.
• Support development and refinement of enablement materials, templates, and training resources.
• Maintain accurate project documentation and communicate implementation progress clearly to internal and external stakeholders.
• Adapt effectively to evolving priorities and bring structure and follow-through to complex projects.

Skills

Project management

Communication

Analytical thinking

Stakeholder management

Education

Bachelor's degree

Job description

EAB is seeking a Launch Consultant, Senior Associate to drive successful implementations of Navigate360 and related student success technologies. You will blend project management, partner consultation, and change management to help institutions operationalize student success strategies and achieve measurable outcomes aligned with goals.

Remote work within the continental United States is possible, with East Coast hours preferred.