Senior Launch Consultant for Student Success Tech

EAB; Richmond (VA); Remote; USD 50,000 - 73,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Parental leave

Employee discount

Paid time off

Job summary

EAB is seeking a Senior Implementation Consultant to lead launches of Navigate360 and related student success technologies. You will manage projects from kickoff through go-live and early adoption, coordinating with institutional stakeholders and internal teams.

The role emphasizes change management, workflow design, and evidence-based improvements to student success outcomes, with a preference for East Coast hours and remote flexibility across the continental US.

Qualifications

• Bachelor's degree required.
• 3-5+ years of professional experience.
• Experience in consulting, client success, project management, implementation, higher education, or a related field preferred.
• Demonstrated ability to manage multiple priorities and coordinate projects in fast-paced environments.
• Strong written and verbal communication skills, including experience facilitating meetings or trainings.
• Willingness to travel up to 30% domestically and a valid driver's license.

Responsibilities

• Manage and support implementation activities for Navigate360 platform and related student success technologies from initiation through go-live.
• Coordinate project timelines, deliverables, and milestones for successful implementation outcomes.
• Maintain detailed launch plans and identify risks, dependencies, or challenges.
• Partner with institutional stakeholders to support workflow design, implementation planning, and adoption readiness.

Skills

Project management

Communication

Analytical thinking

Stakeholder management

Education

Bachelor's degree

Job description

EAB is seeking a Senior Implementation Consultant to lead launches of Navigate360 and related student success technologies. You will manage projects from kickoff through go-live and early adoption, coordinating with institutional stakeholders and internal teams.

The role emphasizes change management, workflow design, and evidence-based improvements to student success outcomes, with a preference for East Coast hours and remote flexibility across the continental US.