Senior Laser Systems Field Service Engineer

MKS Instruments, Inc.; United States; Remote; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Life and disability insurance

Paid holidays

Job summary

MKS Instruments, Inc. is seeking a Field Service Engineer to support high-tech laser systems, amplifiers, and vacuum products. The role involves system installation, troubleshooting, and customer training across North America and international sites.

The preferred location is the Eastern Time Zone, with significant travel expectations during regular business weeks. You will work with the Global Field Service team to deliver best-in-class service and customer experience, applying strong

Qualifications

• Associate’s degree or equivalent experience; bachelor’s or certification preferred.
• 5+ years of laser system experience and related troubleshooting.
• Excellent communication and interpersonal skills; able to instruct customers.

Responsibilities

• Install, diagnose and repair ultra short pulse laser systems.
• Align optics, troubleshoot electromechanical subassemblies and maintain systems.
• Instruct customers on operation and maintenance and support worldwide.

Skills

Troubleshooting

Interpersonal communication

Travel willingness

Self-management

MS Office

SAP

Data analysis

Education

Associate’s degree

Bachelor’s degree or certification preferred

Tools

MS Office

SAP

Job description

MKS Instruments, Inc. is seeking a Field Service Engineer to support high-tech laser systems, amplifiers, and vacuum products. The role involves system installation, troubleshooting, and customer training across North America and international sites.

The preferred location is the Eastern Time Zone, with significant travel expectations during regular business weeks. You will work with the Global Field Service team to deliver best-in-class service and customer experience, applying strong