Senior Laser Field Service Engineer

MKS Inc.; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A global technology firm is seeking a Senior Field Service Engineer to support laser-based production systems. This role involves diagnosing, repairing, and instructing customers on equipment operation. Candidates should have significant troubleshooting experience and the ability to travel extensively for customer support. Strong communication skills and a background in relevant technologies are essential.

Qualifications

• 5+ years of practical experience in relevant field.
• Exceptional troubleshooting skills with optical and laser systems.
• Ability to travel 50% to 80% of the time.

Responsibilities

• Support laser-based production systems.
• Install, diagnose and repair laser-based systems.
• Instruct customers in system operation and maintenance.

Skills

Troubleshooting optical systems

Interpersonal skills

Communication skills

PC skills (MS Office, SAP)

Self-management

Education

Associate’s degree or equivalent

Bachelor's degree preferred

Tools

MS Office

SAP

Data analysis applications

Job description

A global technology firm is seeking a Senior Field Service Engineer to support laser-based production systems. This role involves diagnosing, repairing, and instructing customers on equipment operation. Candidates should have significant troubleshooting experience and the ability to travel extensively for customer support. Strong communication skills and a background in relevant technologies are essential.