Senior KYC & Onboarding Specialist

Paxos; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Paxos is seeking a Senior Compliance Associate, KYC, to lead onboarding, ongoing due diligence, and enhanced due diligence for both individual and institutional customers. You will evaluate complex information, document decisions, and work across teams to resolve KYC challenges while driving process improvements in a regulated, blockchain-informed environment.

You will support junior analysts, contribute to procedures, and participate in audits and regulatory examinations, with a hands-on

Qualifications

• Strong working knowledge of US KYC requirements, including customer identification, beneficial ownership, CDD, EDD, customer risk rating, and ongoing due diligence for individual and institutional customers.
• Experience independently performing KYC reviews, assessing complex cases, and documenting well-supported, risk-based decisions within established authority, escalating where needed.
• Ability to support junior analysts through practical guidance, knowledge sharing, and feedback.
• Strong collaboration skills, with experience working across Compliance, Product, Engineering, Data, and business teams to resolve issues.
• Ability to manage competing priorities, meet deadlines, and proactively communicate blockers and capacity constraints.
• Experience contributing to procedures and operational guidance that support consistent KYC reviews.
• Experience identifying control gaps and supporting remediation, audits, or regulatory examinations through analysis, implementation, and documentation.
• Ability to use operational metrics to prioritize work and identify backlog, quality, or turnaround time concerns.
• Strong written and verbal communication skills, including clearly explaining due diligence requirements and documenting risk assessments and recommendations.
• A hands-on approach, strong ownership, and the ability to work independently while recognizing when guidance or approval is required.
• Familiarity with AI and automation tools, with sound judgment about appropriate use, data protection, and verification of outputs.

Responsibilities

• Independently perform KYC onboarding, ongoing due diligence, and enhanced due diligence reviews, managing workload to meet quality standards and deadlines.
• Assess complex customer information, apply sound, risk-based judgment within authority, and clearly document decisions, escalating concerns with supporting analysis and recommended next steps.
• Support junior analysts through guidance, knowledge sharing, and feedback on review quality and documentation.
• Contribute to KYC procedures and operational guidance, identifying areas that need clarification or updates.
• Partner with Product, Engineering, Data, and business teams to resolve KYC challenges and support practical solutions.
• Communicate with enterprise partners, customers, and their Compliance teams to obtain information, clarify requirements, and resolve due diligence questions.
• Identify control gaps and support remediation through root cause analysis, corrective actions, and evidence preparation.
• Support audits and regulatory examinations by preparing documentation, explaining review decisions, and providing timely, accurate responses.
• Identify and escalation KYC vendor issues and contribute feedback on service quality and capabilities.
• Recommend and drive improvements to KYC tools and workflows, contribute operational requirements, and support user acceptance testing and implementation.
• Identify opportunities to improve efficiency and control effectiveness through automation and appropriate AI use.
• Use operational metrics to prioritize work, flag backlog or quality concerns, and communicate and propose solutions to blockers and capacity constraints.
• Support the Compliance Operations team through occasional weekend duty, as business needs require.

Skills

US KYC requirements

KYC reviews

risk-based decisions

team collaboration

communication

ownership & independence

AI familiarity

Tools

AI tools

Job description

Paxos is seeking a Senior Compliance Associate, KYC, to lead onboarding, ongoing due diligence, and enhanced due diligence for both individual and institutional customers. You will evaluate complex information, document decisions, and work across teams to resolve KYC challenges while driving process improvements in a regulated, blockchain-informed environment.

You will support junior analysts, contribute to procedures, and participate in audits and regulatory examinations, with a hands-on