KYC Compliance Leader: Onboarding and Risk Management

OpenKrill; United States; Remote; USD 110,000 - 180,000; Full time

Job summary

Paxos is seeking a Compliance KYC Manager to lead a team handling customer onboarding and ongoing due diligence, refining policies and managing risk-based decisions. You will collaborate with Product, Engineering, Data, and business teams to improve KYC tooling and workflows, and support audits and regulatory examinations.

You will drive performance metrics, mentor analysts, and contribute to automation initiatives while ensuring compliance with US KYC standards in a fast-paced fintech

Qualifications

• Deep knowledge of US KYC requirements, including customer identification and ongoing due diligence.
• Experience leading KYC operations and working in queues, reviewing complex cases and documenting decisions.
• Demonstrated success coaching analysts and allocating capacity across daily operations and projects.
• Strong collaboration with Product, Engineering, Data, and business teams to implement practical solutions.
• Excellent written and verbal communication skills and ability to explain complex requirements clearly.

Responsibilities

• Lead day-to-day KYC operations across onboarding and ongoing due diligence, managing queues and quality.
• Be hands-on in complex case reviews and escalations, documenting defensible risk-based decisions.
• Coach and develop the KYC team with training, feedback, and capacity planning.
• Own policies and procedures, ensuring they reflect applicable requirements and support execution.
• Partner with Product, Engineering, Data, and business teams to resolve challenges and communicate priorities.
• Build relationships with Paxos enterprise partners and customers’ Compliance teams.
• Identify control gaps, lead remediation, and support audits/regulatory examinations.
• Manage KYC vendor relationships and track performance and enhancements.
• Drive improvements to KYC tooling and workflows, including UAT and adoption.
• Explore automation and appropriately governed AI use to improve efficiency.
• Develop operational metrics for senior management covering performance and risks.
• Support Compliance Operations during weekend duty as needed.

Skills

KYC knowledge

Team leadership

Regulatory compliance

Cross-functional collaboration

US regulatory coverage

Job description

Paxos is seeking a Compliance KYC Manager to lead a team handling customer onboarding and ongoing due diligence, refining policies and managing risk-based decisions. You will collaborate with Product, Engineering, Data, and business teams to improve KYC tooling and workflows, and support audits and regulatory examinations.

You will drive performance metrics, mentor analysts, and contribute to automation initiatives while ensuring compliance with US KYC standards in a fast-paced fintech