KYC Compliance Manager — Onboarding & Due Diligence

Paxos; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Paxos is seeking a Compliance KYC Manager to lead customer onboarding and ongoing due diligence. You will coach a team, review complex cases, and ensure defensible decisions while improving KYC processes and tools.

Collaboration with Product, Engineering, and business teams will be essential to navigate priorities and elevate controls. You will own policy maintenance, drive remediation, and provide senior leadership with clear reporting on operational performance and risk.

Qualifications

• Deep knowledge of US KYC requirements and ongoing due diligence.
• Experience leading KYC operations and reviewing complex cases.
• Proven ability to coach analysts and manage capacity across teams.

Responsibilities

• Lead day-to-day KYC operations and queue management.
• Review complex cases and document defensible risk-based decisions.
• Develop and coach the KYC team through training and capacity planning.
• Own and maintain KYC policies, procedures, and guidance.
• Partner with cross-functional teams to optimize processes and tooling.
• Drive remediation of control gaps and support audits/regulatory findings.

Skills

KYC operations

Regulatory knowledge

Team leadership

Stakeholder collaboration

Policy development

Audit remediation

Automation/AI awareness

Job description

Paxos is seeking a Compliance KYC Manager to lead customer onboarding and ongoing due diligence. You will coach a team, review complex cases, and ensure defensible decisions while improving KYC processes and tools.

Collaboration with Product, Engineering, and business teams will be essential to navigate priorities and elevate controls. You will own policy maintenance, drive remediation, and provide senior leadership with clear reporting on operational performance and risk.