Senior Key Account Technologist - ALD/CVD Solutions

ASM; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

ASM is seeking a Key Account Technologist to serve as product expert supporting customers and internal teams, driving DTOR selections and ALD/CVD process improvements. The role requires collaboration across R&D, engineering, and product management to align on roadmap and deliver timely solutions.

The successful candidate will travel up to 30% internationally, bring 5+ years in semiconductor processing or related equipment, and hold a Master’s degree in engineering or a related field.

Qualifications

• 5+ years (or 3+ years with Ph.D.) experience in the semiconductor wafer processing or capital equipment industry.
• Master’s degree (or above) in material science, physics, chemical, mechanical or electrical engineering, or related field.
• Related work experience can include process engineering, technical marketing, or product support.
• Proven ability to drive continuous improvement across operations.
• Able to build long term relationships of trust with customers.
• Strong written and verbal communication skills including excellent presentation and influencing skills.
• Semiconductor experience should be primarily focused on atomic layer deposition (ALD) or chemical vapor deposition (CVD).
• Experience in work function, metallization, silicides, and electrodes in logic or memory is preferred.]
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Responsibilities

• Responsible for process application NPI (New Product Introduction), product improvements, and product modifications for key product unit (KPU) installed base.
• Develop and maintain relationships with key customers.
• Responsible for managing all the technical account aspects of customers.
• Responsible for resolution of process and hardware-related escalations in the field.
• Responsible for defining, maintaining, and implementing BKM process for all process applications – including standards, specs, and recipes, installed base performance.
• Support highly engaged working relationship between KAT department, ASM's customer account teams and customers' engineers to ensure all customer needs and requirements are understood and addressed.
• Drive close cooperation with multiple internal stakeholders, especially with Process Development teams, Global Sales, Service and Spares, Account Teams, Engineering and Global Product Management (GPM).

Skills

Semiconductor experience

ALD/CVD knowledge

Communication skills

Relationship building

Education

Master’s degree in engineering or related field

Job description

ASM is seeking a Key Account Technologist to serve as product expert supporting customers and internal teams, driving DTOR selections and ALD/CVD process improvements. The role requires collaboration across R&D, engineering, and product management to align on roadmap and deliver timely solutions.

The successful candidate will travel up to 30% internationally, bring 5+ years in semiconductor processing or related equipment, and hold a Master’s degree in engineering or a related field.