Senior Key Account Technology Engineer - Korean, Japanese, or Mandarin Speaking

ASM; Phoenix (AZ); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading semiconductor company is seeking a Senior Key Account Technology Engineer who speaks Korean. This role involves managing technical accounts, maintaining customer relationships, and driving new product introductions in the semiconductor industry. The ideal candidate should have over 5 years of experience and a Master’s degree in a relevant field. This position requires strong communication skills and the ability to solve problems effectively.

Qualifications

• 5+ years experience in semiconductor processing or capital equipment industry.
• Strong presentation and influencing skills.
• Experience in work function, metallization, silicides in logic or memory is preferred.

Responsibilities

• Develop and maintain relationships with key customers.
• Manage all technical account aspects of customers.
• Resolve process and hardware-related escalations in the field.

Skills

Excellent Korean language skills

Strong written and verbal communication skills

Proven ability to drive continuous improvement

Proficiency in atomic layer deposition (ALD)

Ability to build long-term relationships

Education

Master’s degree in material science or related field

Job description

Senior Key Account Technology Engineer - Korean Speaking

Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

The Key Account Technologists are ASM product experts who support extensive customer and internal company contacts while driving the introduction of new products, product improvements, and product modifications. As a Key Account Technologist (KAT) you’ll help expand product market share by winning development tool of record (DTOR) selections and supporting competitive process application performance of the installed base. You will be responsible for R&D/Innovation, development, engineering, and design for manufacturability, and be a key team member developing and delivering the ALD technology roadmap. This role requires interactions and communication between the product development team and the customer to ensure issues and concerns are addressed with solutions and timelines. A persistent approach to Product Life Cycle (PLC) will also be required to achieve strong engagement with the new product development team.

Responsibilities

• Process application NPI (New Product Introduction), product improvements, and product modifications for key product unit (KPU) installed base.
• Develop and maintain relationships with key customers.
• Manage all technical account aspects of customers.
• Resolve process and hardware-related escalations in the field.
• Define, maintain, and implement BKM process for all process applications – including standards, specs, and recipes, installed base performance.
• Support a highly engaged working relationship between KAT department, ASM’s customer account teams and customers’ engineers to ensure all customer needs and requirements are understood and addressed.
• Drive close cooperation with multiple internal stakeholders, especially Process Development teams, Global Sales, Service and Spares, Account Teams, Engineering and Global Product Management (GPM).

Key Selection Criteria

• Excellent Korean language skills, both written and spoken.
• 5+ years (or 3+ years with Ph.D.) experience in the semiconductor wafer processing or capital equipment industry.
• Master’s degree (or above) in material science, physics, chemical, mechanical or electrical engineering, or related field.
• Related work experience can include process engineering, technical marketing, or product support.
• Proven ability to drive continuous improvement across operations.
• Able to build long‑term relationships of trust with customers.
• Strong written and verbal communication skills including excellent presentation and influencing skills.
• Proficiency in atomic layer deposition (ALD) or chemical vapor deposition (CVD).
• Experience in work function, metallization, silicides, and electrodes in logic or memory is preferred.

Professional Attributes

• Self‑starter with high energy and strong work ethic.
• Highly motivated and results driven.
• Proactive change agent.
• Strategic thinker with the ability to implement and drive tactics, strong at execution.
• Problem solver – communication comes naturally when solving problems and addressing roadblocks.
• Independent decision maker and capable of leading people in a timely manner.
• Ability to lead and influence others across cultures.
• Highly collaborative and able to manage conflict.

Travel

• Flexibility to travel up to 30% of the time (internationally).

Apply Today To Be Part Of What’s Next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting‑edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identity or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.