Global ALD Support Engineer — Technical Lead

ASM; Phoenix (AZ); Hybrid; USD 80,000 - 100,000; Full time

Job summary

ASM is seeking a Senior Global Product Support Engineer in Phoenix, Arizona, to provide expert technical support for advanced ALD technology. In this role, you will diagnose complex issues, collaborate globally, and ensure optimal product performance. This position allows you to engage directly with customers and travel up to 50%.

Applicants should have a Bachelor's degree in Engineering and at least 3 years of experience in semiconductor manufacturing. The role promises significant responsibilities and opportunities for growth at the forefront of semiconductor innovation.

Qualifications

• Minimum 3 years of experience with PECVD in semiconductor manufacturing environments.
• Strong understanding of electro-mechanical systems.
• Experience diagnosing complex technical issues.

Responsibilities

• Provide advanced technical support for complex electro-mechanical equipment.
• Diagnose, troubleshoot, repair issues escalated by field engineers.
• Engage directly with customers to resolve highly technical issues.

Skills

Technical problem solving

Electro-mechanical systems

Software-driven equipment

Customer communication

Analytical skills

Education

Bachelor’s degree in Mechanical or Electrical Engineering

Job description

ASM is seeking a Senior Global Product Support Engineer in Phoenix, Arizona, to provide expert technical support for advanced ALD technology. In this role, you will diagnose complex issues, collaborate globally, and ensure optimal product performance. This position allows you to engage directly with customers and travel up to 50%.

Applicants should have a Bachelor's degree in Engineering and at least 3 years of experience in semiconductor manufacturing. The role promises significant responsibilities and opportunities for growth at the forefront of semiconductor innovation.