Senior Key Account Manager, Energy & C&I Solutions

ISU Research Park; Ames, Northern (IA, KY); Hybrid; USD 55,000 - 85,000; Full time

Job summary

ISU Research Park in Ames, IA seeks a customer-focused professional to manage relationships with community, commercial and industrial clients, and to identify energy efficiency opportunities that drive growth and satisfaction. You will research billing, energy use, pricing and contract options, coordinate contract preparation and execution, and keep an organized records system to support rapid responses.

Requires a Bachelor's degree in business, marketing, engineering, economics, or related

Qualifications

• Bachelor’s degree in business, marketing, engineering, economics, or related field.
• At least 3 years of related experience.
• Familiarity with utility industry and C&I customer support or sales preferred.
• Willingness to travel and valid driver’s license.

Responsibilities

• Manage relationships with community and commercial/industrial customers and develop energy efficiency opportunities and growth potential.
• Research and analyze billing, energy use, pricing options, contract options, utility investments, and related projects.
• Coordinate preparation and execution of customer contracts and ensure services meet customer needs.
• Maintain an organized library of contacts and documents in the ECRM system for rapid responses.
• Support pursuit of new load opportunities including business expansion.
• Assist in maintaining interruptible database, reports, and notifications of interruptions.
• Ensure regulatory requirements are met while maximizing customer satisfaction with notifications.

Skills

Interpersonal skills

Verbal and written communication

Contract interpretation

Tariffs knowledge

Team collaboration

Willingness to travel

Education

Bachelor's degree in Business Administration, Marketing, Engineering, Economics, or related field

Tools

CRM software

Microsoft Excel

MS Office Suite

Job description

ISU Research Park in Ames, IA seeks a customer-focused professional to manage relationships with community, commercial and industrial clients, and to identify energy efficiency opportunities that drive growth and satisfaction. You will research billing, energy use, pricing and contract options, coordinate contract preparation and execution, and keep an organized records system to support rapid responses.

Requires a Bachelor's degree in business, marketing, engineering, economics, or related