Strategic Energy Account Manager II

alliantenergy; Ames (IA); On-site; USD 85,000 - 115,000; Full time

Job summary

Alliant Energy is seeking a Key Account Manager II to serve large commercial and industrial customers with strategic energy solutions and strong relationship building. You will coordinate contracts, tariffs, and services, while collaborating with account teams and field personnel to deliver exceptional customer service.

The role emphasizes market analysis, customer needs assessment, and driving long-term growth through partnerships and sustainability initiatives within the communities we serve.

Qualifications

• Bachelor's degree in business administration, marketing, engineering, economics, or related area.
• At least 3 years of related experience.
• Experience in the utility industry and with commercial and/or industrial customer support or sales.
• Must possess a valid driver's license and be willing to travel (occasional overnight stays).

Responsibilities

• Manages the relationship with community and commercial and industrial customers and develops energy efficiency opportunities and customer growth potential to improve customer satisfaction.
• Performs research and analysis to assist C&I customers on billing, energy use, pricing options, contract options, utility investments, and related projects.
• Coordinates the preparation, and timely and accurate execution of utility customer contracts as requested by the customer and ensures that the broad range of services are accessible to meet the customer's needs.
• Maintains an organized library of contacts and related documents in the corporate records management system (ECRM) to facilitate rapid response requests.
• Works directly with economic and community development personnel to pursue new load opportunities including new business and expansion opportunities.
• Supports the maintenance of the interruptible database necessary to generate reports, maintain contact records, and initiate notifications of interruptions.
• Helps to ensure that regulatory requirements are met while maximizing customer satisfaction with the notification process.
• Learns, observes, and enforces safety rules and practices, encouraging safe work behaviors and promptly correcting conditions and unsafe behaviors.
• Understands the Industrial Parks in their territories.
• Engages in other duties as needed that support our Values and help deliver on our Purpose to serve customers and build stronger communities.

Skills

Account Planning

Business Development

Business Negotiations

Contract Management

Customer Experience Management

Customer Needs

Project and Program Management

Solution Selling

Stakeholder Management

Value Proposition Development

Education

Bachelor's Degree Business administration, marketing, engineering, economics, or related area

Job description

Alliant Energy is seeking a Key Account Manager II to serve large commercial and industrial customers with strategic energy solutions and strong relationship building. You will coordinate contracts, tariffs, and services, while collaborating with account teams and field personnel to deliver exceptional customer service.

The role emphasizes market analysis, customer needs assessment, and driving long-term growth through partnerships and sustainability initiatives within the communities we serve.