Senior Juniper Network Engineer – Onsite Lead

Zerto; Town of Texas (WI); On-site; USD 106,000 - 243,000; Full time

Job summary

Hewlett Packard Enterprise seeks a Sr. Network Engineer specialized in Juniper OS to lead serviceability and supportability improvements across HPE Networking. You will translate field pain points into actionable product requirements and work closely with PM and Engineering to drive enhancements.

The role demands deep hands-on experience with Juniper platforms, cloud-managed networking, SD-WAN, and related networks. Office-based in Houston or Westford with hybrid expectations.

Qualifications

• Deep hands-on knowledge of routing, switching, cloud NMS, telemetry, diagnostics, and troubleshooting.
• Demonstrated experience with Juniper technologies such as AIOps, Data center, Security, Switching, and Wireless.
• Strong ability to interpret support case data and customer feedback to identify systemic issues.
• Proven ability to influence Product Management and Engineering decisions using technical credibility and business impact.

Responsibilities

• Identify and prioritize serviceability gaps impacting customer experience and product quality.
• Translate customer feedback into concrete enhancement requests for Product Management and Engineering.
• Collaborate with Product Management and Engineering to bake supportability into future releases and diagnostics.

Skills

Networking engineering

Escalation engineering

Product supportability

Technical support

Juniper technologies

AIOps

Data center

Wireless

Diagnostics

Operational troubleshooting

Education

Bachelor’s degree in Electrical Engineering, Networking, or a related technical discipline

Tools

Apstra

Mist

Jira

Confluence

JunOS EVO

Job description

Hewlett Packard Enterprise seeks a Sr. Network Engineer specialized in Juniper OS to lead serviceability and supportability improvements across HPE Networking. You will translate field pain points into actionable product requirements and work closely with PM and Engineering to drive enhancements.

The role demands deep hands-on experience with Juniper platforms, cloud-managed networking, SD-WAN, and related networks. Office-based in Houston or Westford with hybrid expectations.