Senior Journey Builder, Lifecycle Marketing

Synergis; Culver City (CA); In loco; USD 83.000 - 91.000; Tempo pieno

Vantaggi offerti da questo lavoro

medical

dental

vision

disability

life insurance

401k

commuter benefits

Descrizione del lavoro

Synergis is seeking a Journey Builder III to drive day-to-day Central Marketing workflows in Culver City, CA. You will collaborate with strategy, product, engineering, and business teams to design and launch multi-channel customer communications and notifications.

The role emphasizes building testable customer journeys, addressing risks, and improving campaign performance while developing a knowledge portal for best practices and training resources.

Competenze

• 7-10 years of lifecycle marketing experience with acquisition and engagement initiatives.
• Experience with CRM or ESP platforms such as Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys.
• High aptitude for logical reasoning and critical thinking; SQL experience preferred.
• High attention to detail and organization.
• Innovative, proactive, and resourceful with the ability to tackle ambiguity and obstacles.
• Ability to remain calm, develop contingency plans, and pivot under pressure.
• Strong communication skills across various mediums.
• Deep familiarity with Apple ecosystem products and services is preferred.

Mansioni

• Drive and perform the day-to-day operational workflows of Central Marketing.
• Work cross-functionally with teams including strategy, product, engineering, and business to develop and launch multi-channel customer communications.
• Develop and execute customer notifications for acquisition and engagement initiatives.
• Collaborate to assess product and strategy objectives, platform capabilities, and data needs for developing customer journeys.
• Test and deploy customer journeys, ensuring operational plans and risks are properly addressed and aligned.
• Monitor campaign performance and identify issues or opportunities for operational and performance improvements.
• Build a knowledge portal of best practices and training resources.

Conoscenze

Lifecycle marketing

Salesforce Marketing Cloud

ExactTarget

Braze

Oracle Responsys

SQL

Communication skills

Apple ecosystem

Descrizione del lavoro

Synergis is seeking a Journey Builder III to drive day-to-day Central Marketing workflows in Culver City, CA. You will collaborate with strategy, product, engineering, and business teams to design and launch multi-channel customer communications and notifications.

The role emphasizes building testable customer journeys, addressing risks, and improving campaign performance while developing a knowledge portal for best practices and training resources.