Journey Builder III

Synergis; Culver City (CA); In loco; USD 83.000 - 91.000; Tempo pieno

Vantaggi offerti da questo lavoro

medical

dental

vision

disability

life insurance

401k

commuter benefits

Descrizione del lavoro

Synergis is seeking a Journey Builder III to drive day-to-day Central Marketing workflows in Culver City, CA. You will collaborate with strategy, product, engineering, and business teams to design and launch multi-channel customer communications and notifications.

The role emphasizes building testable customer journeys, addressing risks, and improving campaign performance while developing a knowledge portal for best practices and training resources.

Competenze

• 7-10 years of lifecycle marketing experience with acquisition and engagement initiatives.
• Experience with CRM or ESP platforms such as Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys.
• High aptitude for logical reasoning and critical thinking; SQL experience preferred.
• High attention to detail and organization.
• Innovative, proactive, and resourceful with the ability to tackle ambiguity and obstacles.
• Ability to remain calm, develop contingency plans, and pivot under pressure.
• Strong communication skills across various mediums.
• Deep familiarity with Apple ecosystem products and services is preferred.

Mansioni

• Drive and perform the day-to-day operational workflows of Central Marketing.
• Work cross-functionally with teams including strategy, product, engineering, and business to develop and launch multi-channel customer communications.
• Develop and execute customer notifications for acquisition and engagement initiatives.
• Collaborate to assess product and strategy objectives, platform capabilities, and data needs for developing customer journeys.
• Test and deploy customer journeys, ensuring operational plans and risks are properly addressed and aligned.
• Monitor campaign performance and identify issues or opportunities for operational and performance improvements.
• Build a knowledge portal of best practices and training resources.

Conoscenze

Lifecycle marketing

Salesforce Marketing Cloud

ExactTarget

Braze

Oracle Responsys

SQL

Communication skills

Apple ecosystem

Descrizione del lavoro

TITLE: Journey Builder III

LOCATION: Culver City, CA

ANTICIPATED DURATION: From 10/06/2026 to 10/05/2027

Key Responsibilities

• Drive and perform the day-to-day operational workflows of Central Marketing.
• Work cross-functionally with teams including strategy, product, engineering, and business to develop and launch multi-channel customer communications.
• Develop and execute customer notifications for acquisition and engagement initiatives.
• Collaborate to assess product and strategy objectives, platform capabilities, and data needs for developing customer journeys.
• Test and deploy customer journeys, ensuring operational plans and risks are properly addressed and aligned.
• Monitor campaign performance and identify issues or opportunities for operational and performance improvements.
• Build a knowledge portal of best practices and training resources.

Requirements

• 7-10 years of lifecycle marketing experience with acquisition and engagement initiatives.
• Experience with CRM or ESP platforms such as Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys.
• High aptitude for logical reasoning and critical thinking; SQL experience preferred.
• High attention to detail and organization.
• Innovative, proactive, and resourceful with the ability to tackle ambiguity and obstacles.
• Ability to remain calm, develop contingency plans, and pivot under pressure.
• Strong communication skills across various mediums.
• Deep familiarity with Apple ecosystem products and services (Mac OS, iOS, Music, iTunes, App Store, etc.) is preferred.

The hourly pay rate range for this position is $0.00 to $65.67 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location).

Benefits

• medical
• dental
• vision
• disability
• life insurance
• 401k
• commuter benefits

Synergis is proud to be an Equal Opportunity Employer.

We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals.

Learn more about Synergis at www.synergishr.com.