Senior Jira Architect for Enterprise JSM & CMDB

Ender-IT

United States

Remote

USD 150,000 - 210,000

Full time

3 days ago

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Job summary

Ender-IT is seeking an experienced Jira Architect to design, optimize, and govern our enterprise Atlassian ecosystem. You will lead the architectural strategy for Jira Service Management, Assets (Insight CMDB), and custom Jira workflows across global teams.

The ideal candidate combines hands-on Atlassian expertise with ITIL v4 mastery, transforming service delivery, change management, and asset tracking into scalable Jira solutions while guiding governance, integrations, and automation

Qualifications

8+ years IT experience with 5+ years in Jira architecture in enterprise environments.
Deep experience with JSM and Atlassian Assets (Insight CMDB) at scale.
Strong understanding of ITIL v4 processes and CSI principles.
Proven ability to design complex, automated Jira workflows and integrations.
Hands-on scripting/integration skills (Groovy, REST, webhooks).

Responsibilities

Lead end-to-end design and maintenance of JSM and Jira Software Cloud/Enterprise.
Define governance, naming conventions, field hygiene, and templates.
Architect enterprise integrations between Jira, CMDB, identities, monitoring, and ITSM tools.
Design and maintain Atlassian Assets schema and CMDB structure.
Develop advanced workflows, screens, and automation rules; translate requirements into Jira solutions.
Advise executives on Atlassian best practices and evaluate Marketplace apps.