Senior Jira Architect — ITSM & Cloud Automation

Dutech Systems, inc; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Dutech Systems, inc. in Austin, TX is seeking a Senior Jira Administrator to design, configure, and maintain Jira Software and Jira ITSM projects in Atlassian Cloud.

You will optimize JQL, workflows, automations, and permissions while integrating with ScriptRunner, JMWE, Email This Issue, and Extension for Jira Service Desk. The role requires collaboration with stakeholders, documentation, and experience with REST APIs and HTML/JavaScript for customizations.

Qualifications

• Proven Jira administration and development focus, Jira Cloud experience.
• Strong JQL and Jira ITSM configuration proficiency.
• Experience with Jira REST APIs and scripting for integrations.
• Familiarity with Atlassian Access and identity integration.
• Excellent written and verbal communication (CEFR C2 or equivalent).

Responsibilities

• Design, configure, and maintain Jira Software and Jira ITSM projects in Atlassian Cloud.
• Develop and optimize JQL queries, workflows, automations, and permissions.
• Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions.
• Utilize Jira REST APIs and scripting for customizations and integrations.
• Work with plugins such as ScriptRunner, JMWE, Email This Issue, Extension for Jira Service Desk.
• Provide clear documentation and effective communication to diverse audiences.
• Support Jira Cloud migrations, including workflows and data transfers.
• Ensure access control with Atlassian Access and Active Directory integration.

Skills

Jira Administration

JQL

Jira ITSM configuration

REST APIs

HTML/JavaScript

Scripting

Documentation

Stakeholder collaboration

Tools

Jira Software

Jira ITSM

ScriptRunner

JMWE

Email This Issue

Extension for Jira Service Desk

Atlassian Access

Active Directory

Job description

Dutech Systems, inc. in Austin, TX is seeking a Senior Jira Administrator to design, configure, and maintain Jira Software and Jira ITSM projects in Atlassian Cloud.

You will optimize JQL, workflows, automations, and permissions while integrating with ScriptRunner, JMWE, Email This Issue, and Extension for Jira Service Desk. The role requires collaboration with stakeholders, documentation, and experience with REST APIs and HTML/JavaScript for customizations.