Federal Jira & Confluence Enterprise Architect (Top Secret)

G3 Llc; Washington (District of Columbia); Presencial; USD 130.000 - 145.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K

Medical

Dental

Life

Vision

Descripción de la vacante

G3 Innovative Solutions in Washington, DC is seeking a Senior Jira & Confluence Architect to lead the design and implementation of a centralized enterprise service-management and knowledge portal for a federal client. The architect will own information architecture, intake taxonomy, governance workflows, and secure access across Jira, Jira Service Management, and Confluence environments.

The role requires U.S.

Formación

• Eight or more years of enterprise IT, service-management, or Jira/Confluence architecture experience.
• Experience designing Jira Service Management and Confluence solutions, workflows, integrations, and knowledge-management structures.
• Must be a U.S. citizen with an active Top Secret clearance.

Responsabilidades

• Lead architecture and delivery of a unified self-service portal with categorized services and knowledge articles.
• Inventory Jira/Confluence resources to identify duplication and gaps for consolidation.
• Define enterprise information architecture, service catalogs, intake taxonomy, and routing standards.
• Architect and oversee intake forms directing users to resources before approvals.
• Design and govern automation, approvals, escalation paths, and review assignments.
• Oversee installation, configuration, integration, testing, and sustainment of Jira Service Management and Confluence capabilities.
• Establish role-based access and security controls across divisions.
• Troubleshoot portal, integration, form, or workflow issues via change management.
• Analyze usage trends and advise government leadership on improvements.

Conocimientos

Enterprise IT architecture

Jira/Confluence architecture

Workflow governance

Stakeholder facilitation

Technical leadership

Documentation & guidance

Herramientas

Jira Service Management

Confluence

Descripción del empleo

G3 Innovative Solutions in Washington, DC is seeking a Senior Jira & Confluence Architect to lead the design and implementation of a centralized enterprise service-management and knowledge portal for a federal client. The architect will own information architecture, intake taxonomy, governance workflows, and secure access across Jira, Jira Service Management, and Confluence environments.

The role requires U.S.