Senior Atlassian Platform Architect: Jira & ITSM

United States Digital Space LLC; United States; Remote; USD 160,000 - 180,000; Full time

Job summary

Datavanters, a healthcare data-collaboration platform, seeks a senior Atlassian Platform Architect to own Jira, Jira Service Management, Confluence and the broader Atlassian ecosystem. You will define the target architecture, governance, data standards and personally design complex automations and integrations while reducing debt and ensuring security, scalability and maintainability.

You will lead platform remediation, set architectural standards, and partner with IT, Security, Privacy,

Qualifications

• 6-8 years experience leading Jira and the Atlassian ecosystem within a large or complex organisation.
• Deep hands-on Jira Cloud and JSM expertise across workflows, schemes, custom fields, permissions, automation, security and project configuration.
• Strong technical experience with Forge, REST APIs, webhooks, workflow extensions and enterprise integrations.
• Experience defining enterprise architecture, platform governance, configuration standards, technical roadmaps and reusable design patterns.
• Experience designing JSM and ITSM solutions aligned with ITIL practices and an enterprise IT operating model.
• Strong knowledge of Atlassian Cloud identity and security, including Atlassian Guard, SAML, SSO, SCIM, provisioning and access controls.
• Direct experience working with both HIPAA and FedRAMP requirements and translating them into practical platform controls.
• Experience assessing platform health and leading remediation, migration, consolidation or transformation initiatives.
• Experience evaluating and governing Marketplace applications and other Atlassian extensions.
• Strong communication and stakeholder-management skills, with the ability to move confidently between strategy, technical design, hands-on delivery and team mentoring.

Responsibilities

• Define and maintain the target architecture, technical strategy and prioritized roadmap for Jira, JSM, Confluence and the wider Atlassian ecosystem.
• Establish enterprise standards for data models, workflows, schemes, fields, permissions, automation, integrations, reporting and naming conventions.
• Take ownership of platform health and lead the remediation of configuration sprawl, technical debt, duplicate objects and inconsistent platform patterns.
• Design and implement complex solutions using Jira Automation, Rovo, ScriptRunner, REST APIs, webhooks and Marketplace applications.
• Define JSM and ITSM architecture supporting service requests, incidents, problems, changes, knowledge and asset management.
• Establish integration standards covering APIs, identity systems, authentication, data ownership, monitoring, error handling and recovery.
• Define security, privacy, availability, recoverability, performance, data-retention and audit requirements.
• Introduce architecture reviews, change controls and lifecycle-management processes that protect the platform while supporting delivery.
• Lead major platform remediation, consolidation, migration, redesign and integration initiatives.
• Evaluate Marketplace applications and emerging Atlassian capabilities, including Atlassian Intelligence and Rovo, based on security, privacy, cost and maintainability.
• Partner with IT, Security, Privacy, Compliance, Enterprise Systems, Product and Engineering to translate requirements into sustainable technical solutions.
• Provide technical leadership to Jira administrators by reviewing complex changes, establishing reusable patterns, mentoring the team and taking ownership of high-risk work.
• Act as the senior escalation point for architectural issues, significant platform risks and complex technical decisions.
• Support licensing, application rationalization, vendor decisions and platform investment planning.

Skills

Jira Cloud

Jira Service Management

Confluence

Atlassian Forge

REST APIs

Webhooks

Automation

Enterprise Architecture

HIPAA

FedRAMP

Security

Stakeholder management

Tools

Rovo

ScriptRunner

Job description

Datavanters, a healthcare data-collaboration platform, seeks a senior Atlassian Platform Architect to own Jira, Jira Service Management, Confluence and the broader Atlassian ecosystem. You will define the target architecture, governance, data standards and personally design complex automations and integrations while reducing debt and ensuring security, scalability and maintainability.

You will lead platform remediation, set architectural standards, and partner with IT, Security, Privacy,