Full-Time ITIL & ServiceNow Consultant - Global Deployments

Sonsoft Inc; Berlin (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology consultancy firm is seeking an ITIL ServiceNow Consultant with a strong background in ITIL, ServiceNow, and UI technologies. The role requires a minimum of 4 years of experience in implementing ITIL processes and a detailed understanding of ServiceNow applications. Ideal candidates will hold a bachelor's degree or equivalent and possess analytical, project management, and communication skills. This is a full-time, permanent position located in Berlin, Connecticut, and is open to U.S. citizens and those authorized to work in the U.S.

Qualifications

• Minimum 4+ years of experience in ITIL and Enterprise Service Management.
• At least 2 years of experience with ServiceNow.
• Strong working knowledge of UI technologies like HTML5, XML, CSS.

Responsibilities

• Implement and manage ITIL processes across multiple platforms.
• Design and develop integrations with Web services and REST APIs.
• Provide technical solutions for global customers using the ServiceNow platform.

Skills

ServiceNow

ITIL

Analytical skills

Project management

Communication skills

Agile methodologies

Unix

Linux

Shell Scripting

RDBMS design

Education

Bachelor's degree or foreign equivalent

Tools

Oracle

MySQL

MSSQL

Job description

A technology consultancy firm is seeking an ITIL ServiceNow Consultant with a strong background in ITIL, ServiceNow, and UI technologies. The role requires a minimum of 4 years of experience in implementing ITIL processes and a detailed understanding of ServiceNow applications. Ideal candidates will hold a bachelor's degree or equivalent and possess analytical, project management, and communication skills. This is a full-time, permanent position located in Berlin, Connecticut, and is open to U.S. citizens and those authorized to work in the U.S.