Senior ServiceNow Architect – ITSM, ITOM & HRSD

Tata Consultancy Services; Chicago (IL); On-site; USD 100,000 - 135,000; Full time

Job summary

A leading IT Services firm is seeking an experienced Sourcing Specialist in Chicago to leverage extensive knowledge in ServiceNow. The ideal candidate will have over 10 years of experience in IT service management, along with relevant certifications. This full-time position offers a salary range of $100,000 to $135,000 per year depending on experience, with a focus on managing technical solutions and ensuring customer satisfaction through expert guidance.

Qualifications

• Must have 10+ years of experience in IT service management.
• Proven experience in leading ServiceNow implementations.
• Strong ITIL knowledge is required.

Responsibilities

• Develop architectural blueprints and standards for ServiceNow.
• Ensure adherence to coding best practices.
• Provide guidance to implementation teams.

Skills

ITIL Process Definition

Integration Solutions

Architectural Configurations

ServiceNow Custom Application Design

Project Management

Customer Communication

Conflict Management

Technical Solution Design

Education

ServiceNow System Administrator Certification

ServiceNow Implementation Specialist Certification

ITIL V3 Foundation Certification

Tools

ServiceNow

Job description

A leading IT Services firm is seeking an experienced Sourcing Specialist in Chicago to leverage extensive knowledge in ServiceNow. The ideal candidate will have over 10 years of experience in IT service management, along with relevant certifications. This full-time position offers a salary range of $100,000 to $135,000 per year depending on experience, with a focus on managing technical solutions and ensuring customer satisfaction through expert guidance.