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Job summary
A leading IT consulting firm is seeking a ServiceNow Architect in California to develop and implement IT service management solutions. The ideal candidate will have over 10 years of experience in IT infrastructure, a strong background in consulting, and extensive knowledge of ServiceNow and enterprise management tools. Responsibilities include architecting ITSM platforms and managing client transitions towards service-based organizations, ensuring customer satisfaction throughout the process.
Qualifications
10+ years of experience in IT Infrastructure and Application Development space.
5+ years of Consulting experience (client facing).
5+ years of leadership level experience with Enterprise Management tools.
Responsibilities
Architect and design implementations with the ServiceNow ITSM platform.
Develop roadmaps to enable client transitions to Service-based organizations.
Manage discovery/assessment activities and define high-level program/action plans.
Skills
ServiceNow scripting
SDLC Methodologies
IT consulting
Leadership
Client-facing experience
Education
Bachelor’s degree in Information Systems or related field
Tools
ServiceNow
IBM Tivoli
BMC Remedy
HP tools
Job description
A leading IT consulting firm is seeking a ServiceNow Architect in California to develop and implement IT service management solutions. The ideal candidate will have over 10 years of experience in IT infrastructure, a strong background in consulting, and extensive knowledge of ServiceNow and enterprise management tools. Responsibilities include architecting ITSM platforms and managing client transitions towards service-based organizations, ensuring customer satisfaction throughout the process.