Senior IT Technician: Industrial On-Site Support

Butler America Aerospace L.L.C.; Mason (OH); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental coverage

Vision coverage

Job summary

Butler America Aerospace, LLC. is seeking a versatile Senior IT Technician in Mason, Ohio to maintain desktops, servers, networks, and shop-floor tools in a fast-paced industrial setting.

You will move between end-user support, server support, network troubleshooting, and AV/meeting tech needs on-site. Ideal candidates bring 2–5 years of broad IT support in manufacturing or engineering environments, plus a Bachelor's in IT/CS or equivalent certifications (A+, Linux+, Security+).

Qualifications

• 2–5 years IT support in manufacturing/industrial environments.
• Bachelor's degree in IT/CS or equivalent hands-on experience + certs.
• CompTIA A+/Linux+/Security+ or equivalent certifications.

Responsibilities

• Own PCaaS lifecycle: deployment, new-hire setups, hardware refreshes, decommissioning.
• Provide day-to-day end-user support for desktops, laptops, printers, peripherals.
• Manage printer support, stockpiling, installation, and electronic waste disposal.
• Support conference rooms, AV setups, and ad-hoc meeting needs.
• Assist with real estate moves, cabling, and facility setup.
• Troubleshoot shop-floor hardware, manufacturing/engineering tools.
• Perform patching, storage management, and data protection tasks.
• Handle network operations: VPN, Wi-Fi, LAN/WAN, switches.

Skills

PCaaS lifecycle

Networking

Printers & peripherals

Storage & DR concepts

Security & data spill remediation

Ticketing & SLA/CSAT

Education

Bachelor's degree in IT/CS or equivalent

Job description

Butler America Aerospace, LLC. is seeking a versatile Senior IT Technician in Mason, Ohio to maintain desktops, servers, networks, and shop-floor tools in a fast-paced industrial setting.

You will move between end-user support, server support, network troubleshooting, and AV/meeting tech needs on-site. Ideal candidates bring 2–5 years of broad IT support in manufacturing or engineering environments, plus a Bachelor's in IT/CS or equivalent certifications (A+, Linux+, Security+).