On-Site IT Technician – Manufacturing & End-User Support

RadNet, Inc.; Warwick, Northern (RI, KY); Hybrid; USD 27,552,000 - 41,328,000; Full time

Job summary

Lucas Milhaupt, LLC is seeking an on-site IT Technician to support hardware and software systems across our facility. You will be the go-to IT contact to minimize downtime, support users, and maintain secure, efficient infrastructure.

Responsibilities include managing endpoints, printers, and devices, providing Tier 1 help desk support, and collaborating on upgrades with the IT Manager. High school diploma and manufacturing IT experience preferred.

Qualifications

• High school diploma or equivalent.
• Experience as IT Technician or similar, preferably in a manufacturing environment.
• Certification such as CompTIA A+, Network+, or MCITP is a plus.

Responsibilities

• Promote Safety as the number one priority of all employees.
• Install, configure, and maintain IT hardware and software components to ensure usability.
• Set up and decommission of endpoints, tablets, mobile devices, printers, and other peripheral devices.
• Troubleshoot and resolve hardware and software issues, including repairs and part replacements.
• Provide Tier 1 support through the IT Help Desk portal and serve as on-site contact for IT needs.
• Maintain accurate hardware asset documentation.
• Identify equipment shortages and coordinate with IT Manager to requisition hardware.
• Install and configure software according to company specs and security standards.
• Ensure security of internal networks when working with other departments.
• Maintain and troubleshoot multifunction devices and copiers.
• Collaborate on larger infrastructure projects and upgrades.
• Perform other duties as assigned.

Skills

Windows OS

Android OS

Apple iOS

Network security principles

IT ticketing platforms

Printer troubleshooting

Microsoft Office

Education

High school diploma or equivalent

Tools

CompTIA A+

CompTIA Network+

MCITP

Printer management software

IT ticketing portal

Job description

Lucas Milhaupt, LLC is seeking an on-site IT Technician to support hardware and software systems across our facility. You will be the go-to IT contact to minimize downtime, support users, and maintain secure, efficient infrastructure.

Responsibilities include managing endpoints, printers, and devices, providing Tier 1 help desk support, and collaborating on upgrades with the IT Manager. High school diploma and manufacturing IT experience preferred.