Senior IT Systems & POS Reliability Lead

7 Brew Coffee; Springdale (AR); On-site; USD 85,000 - 115,000; Full time

Job summary

7 Brew Coffee in Springdale, Arkansas is seeking a Systems Support Analyst to lead the support and optimization of vital technology systems. You will ensure stability and performance of POS systems and network infrastructure while collaborating closely with cross-functional teams.

This position requires over 10 years of IT experience, troubleshooting capabilities, and a strong focus on improving user experience across multiple locations. Join us to make a significant impact in a growing QSR brand!

Qualifications

• 10+ years of experience in IT systems support, networking, and integrations.
• Advanced experience with multi-site environments.
• Experience managing and leading ITSM tools.

Responsibilities

• Lead root cause analysis for high-impact incidents.
• Define and document standards and processes.
• Troubleshoot complex POS issues and integrations.

Skills

IT systems support

Networking

Integrations

Strong communication

ITSM tools

Job description

7 Brew Coffee in Springdale, Arkansas is seeking a Systems Support Analyst to lead the support and optimization of vital technology systems. You will ensure stability and performance of POS systems and network infrastructure while collaborating closely with cross-functional teams.

This position requires over 10 years of IT experience, troubleshooting capabilities, and a strong focus on improving user experience across multiple locations. Join us to make a significant impact in a growing QSR brand!