IT POS Manager

GTN Solutions GmbH; Dallas (TX); On-site; USD 95,000 - 130,000; Full time

Job summary

GTN Solutions GmbH in Dallas is seeking an experienced IT Manager to oversee technology operations across restaurant locations and ensure reliable system performance company-wide.

You will manage POS environments, support restaurant systems, and lead IT support efforts for multiple sites. Coordinate upgrades and new store openings while partnering with vendors to resolve issues and drive smooth operations.

Qualifications

• 5+ years supporting restaurant, hospitality, or retail technology environments.
• Experience with multi-site operations.
• Previous leadership or team management experience.
• Strong knowledge of POS platforms and payment technologies.
• Vendor management and project coordination experience.
• Excellent troubleshooting and communication skills.

Responsibilities

• Oversee restaurant technology and POS environments.
• Lead IT support for multiple locations.
• Coordinate system upgrades, implementations, and new store openings.
• Partner with vendors and stakeholders to resolve issues.
• Support networking, hardware, software, and payment systems.
• Supervise and develop IT support staff.

Skills

Leadership

Vendor management

POS expertise

Troubleshooting

Communication

Job description

A growing restaurant organization is seeking an experienced IT Manager to oversee technology operations across multiple locations. This individual will be responsible for supporting restaurant systems, managing vendors, leading support staff, and ensuring reliable technology performance company-wide.

Responsibilities

• Manage restaurant technology and POS environments
• Lead IT support efforts for multiple locations
• Coordinate system upgrades, implementations, and new store openings
• Partner with vendors and internal stakeholders to resolve issues
• Support networking, hardware, software, and payment systems
• Supervise and develop technical support personnel

Qualifications

• 5+ years supporting restaurant, hospitality, or retail technology environments
• Experience with multi-site operations
• Previous leadership or team management experience
• Strong knowledge of POS platforms and payment technologies
• Vendor management and project coordination experience
• Excellent troubleshooting and communication skills

Preferred Experience

• Aloha, Toast, NCR, SICOM, or similar POS systems
• Restaurant, QSR, hospitality, or multi-location retail environments