Senior IT Systems Engineer

platformsh; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Remote work

Stock options

Equipment budget

Wellness support

Parental leave

Team gatherings

Job summary

Platform.sh is seeking an IT Systems Administrator to own and improve internal IT systems for a globally distributed workforce. The role covers identity and access, collaboration tools, device management, SaaS governance, automation, and security controls, from assessment through rollout.

You will administer identity services, lead Google Workspace administration, deploy or enhance MDM, and build dependable automations using APIs and Python.

Qualifications

• Hands-on experience across identity, collaboration platforms, endpoint management, and SaaS administration, with strong expertise in at least one core area.
• Experience deploying or substantially improving an MDM or endpoint management platform, from requirements and testing through rollout.
• Ability to build dependable automations using workflow tools, APIs, webhooks, and Python or a comparable scripting language.

Responsibilities

• Administer and strengthen identity services, including SSO, provisioning, MFA, access policies, and emergency access.
• Lead Google Workspace administration and improve management of users, groups, email, shared drives, permissions, and security settings.
• Develop device management practices across macOS, Windows, and Linux, including config, security policy, software deployment, and onboarding.
• Automate employee lifecycle processes and integrations using workflow tools, APIs, webhooks, and scripts; monitor and maintain those automations.
• Assess connected systems, troubleshoot root causes, and lead projects through design, implementation, communication, and handover.
• Work with Security and audit partners to maintain controls and automate evidence gathering for compliance programs.

Skills

Identity management

Collaboration platforms

Endpoint management

SaaS administration

Automation scripting

Python

Tools

Google Workspace

MDM deployment

Job description

Role overview

Own and improve the internal IT systems used by a globally distributed workforce of more than 250 people. The work spans identity and access, collaboration tools, device management, SaaS governance, automation, and security controls, with responsibility for taking complex improvements from assessment through rollout.

Responsibilities

• Administer and strengthen identity services, including single sign-on, account provisioning, multi-factor authentication, access policies, and emergency access.
• Lead Google Workspace administration and improve how users, groups, email, shared drives, permissions, and security settings are managed.
• Develop device management practices across macOS, Windows, and Linux, including configuration, security policy, software deployment, and onboarding.
• Automate employee lifecycle processes and integrations using workflow tools, APIs, webhooks, and scripts; monitor and maintain those automations.
• Assess connected systems, troubleshoot root causes, and lead projects through design, implementation, communication, and handover.
• Work with Security and audit partners to maintain controls and automate evidence gathering for compliance programs.

Requirements

• Hands-on experience across identity, collaboration platforms, endpoint management, and SaaS administration, with strong expertise in at least one core area.
• Experience deploying or substantially improving an MDM or endpoint management platform, from requirements and testing through rollout.
• Ability to build dependable automations using workflow tools, APIs, webhooks, and Python or a comparable scripting language.
• Examples of evaluating and improving systems or processes, with results for employees or IT operations.
• Sound independent judgment, clear communication of technical trade-offs, and ownership of work through completion.
• Ability to document systems and procedures and share practical guidance with colleagues.

Nice to have

• Familiarity with Okta, Google Workspace, or JumpCloud, and the ability to work across the others.
• Experience supporting security controls or audit evidence for ISO 27001 or SOC 2 Type 2.

Benefits and work setup

• Remote work in a global, multicultural team; the role supports internal systems for a distributed organization.
• Flexible paid time off, healthcare coverage in select countries, stock options, professional development and equipment budgets, wellness support, parental leave, team gatherings, and a remote work travel program.