Senior IT Systems Engineer

RemoteWoman; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare coverage

Stock options

Professional development

Equipment budget

Remote team gatherings

Job summary

RemoteWoman is seeking an IT Systems Engineer to improve internal systems for a distributed workforce. You will own complex improvements from assessment through rollout, balancing security, reliability, and employee experience while strengthening documentation and team practices.

Responsibilities include managing identity, SSO, MFA, Google Workspace administration, device management, automation across tools using APIs, webhooks, and Python, and collaborating with security to meet ISO 27001 / SOC

Qualifications

• Hands-on experience across identity, collaboration tools, endpoint management, and SaaS administration.
• Strong expertise in at least one of Okta, Google Workspace, or JumpCloud.
• Experience deploying or improving an MDM or endpoint management platform.
• Ability to build maintainable automation with workflow tools, APIs, webhooks, and Python or similar scripting language.
• Independent ownership and practical planning from unclear problems.

Responsibilities

• Improve identity services including SSO, provisioning, MFA, access policies.
• Administer Google Workspace users, groups, email, files, security.
• Develop device management across macOS, Windows, Linux.
• Automate onboarding, role changes, and offboarding across identity, devices, SaaS.
• Assess connected systems, investigate cross-service issues, address root causes.
• Partner with security/risk teams on controls for ISO 27001 and SOC 2 Type 2; lead scoping to handover.

Skills

Identity management

Collaboration tools

Endpoint management

SaaS administration

Troubleshooting

Okta

Google Workspace

JumpCloud

MDM deployment

Python scripting

APIs & webhooks

Automation workflow

Error handling

Monitoring

Tools

Okta

Google Workspace

JumpCloud

Job description

Role overview

Improve the internal systems that support a distributed workforce, spanning identity and access, collaboration tools, endpoint management, and SaaS administration. You’ll own complex technical improvements from assessment through rollout, balancing security, reliability, and employee experience while strengthening documentation and team practices.

Responsibilities

• Improve identity services, including single sign-on, automated account provisioning, multifactor authentication, access policies, and emergency access.
• Administer and refine Google Workspace users, groups, email, file storage, sharing, and security configuration.
• Develop device management practices across macOS, Windows, and Linux, including security configuration, software deployment, and onboarding.
• Automate onboarding, role changes, and offboarding across identity, devices, and SaaS tools using workflow platforms, APIs, webhooks, and scripts.
• Assess connected systems, investigate cross-service issues, address root causes, and establish application setup, integration, approval, and access review practices.
• Partner with security and risk teams on controls and evidence collection for ISO 27001 and SOC 2 Type 2; lead projects through scoping, design, rollout, and handover.

Requirements

• Hands-on experience across identity, collaboration tools, endpoint management, and SaaS administration, with the ability to troubleshoot how these systems interact.
• Strong expertise in at least one of Okta, Google Workspace, or JumpCloud, plus the ability to work across the others.
• Experience deploying or substantially improving an MDM or endpoint management platform, from configuration and testing through low-disruption rollout.
• Ability to build maintainable automation using workflow tools, APIs, webhooks, and Python or a comparable scripting language, with suitable error handling and monitoring.
• Examples of assessing and improving systems or processes with clear results for employees or IT operations.
• Independent ownership, sound technical judgment, and the ability to make a practical plan from an unclear problem and explain trade-offs.

Benefits and work setup

The role is part of a global, remote team. Benefits include flexible time off, healthcare coverage in the UK, Canada, France, and Spain, stock options, professional development and equipment budgets, wellness support, annual team gatherings, inclusive parental leave, and a remote work travel program.