System Administrator

Readdle; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Opportunity to shape IT processes

Job summary

Readdle is seeking a remote IT Operations Administrator to keep a distributed team productive by managing user access, workplace support, and company devices, while maintaining core IT services. You will automate recurring requests, contribute to infrastructure improvements, and support Google Workspace, Jira Service Management, GitHub, Jenkins, and Apple device management in a dynamic environment.

This role offers the chance to shape IT processes as they mature and help the team stay secure and

Qualifications

• Manage access and IT services for a distributed team.
• Experience supporting Google Workspace, Jira Service Management, GitHub, or Jenkins.
• Familiarity with Apple device management and MDM tools.
• Document access changes and handle requests systematically.
• Interest in automating routine IT operations.

Responsibilities

• Manage access from provisioning through periodic review and revocation, recording each step in service tickets.
• Resolve support requests end to end and administer Google Workspace, Jira Service Management, and request workflows.
• Maintain GitHub members, teams, repository permissions, and related access processes.
• Support Jenkins nodes and the integration with GitHub, including webhooks, credentials, and build agents.
• Manage Apple device enrollment, configuration profiles, operating system updates, and security baselines through mobile device management.
• Find recurring requests to automate or make self-service, and contribute to infrastructure improvements.

Skills

Access management

Google Workspace

Jira Service Management

GitHub administration

Jenkins

Apple device management

Automation ideas

Tools

Google Workspace

GitHub

Jenkins

Jira Service Management

Job description

Role overview

Keep a distributed team productive by managing user access, workplace support, and company devices. Alongside resolving requests, you'll maintain core IT services and improve operations through automation, contributing to infrastructure and security projects as the environment develops.

Responsibilities

• Manage access from provisioning through periodic review and revocation, recording each step in service tickets.
• Resolve support requests end to end and administer Google Workspace, Jira Service Management, and request workflows.
• Maintain GitHub members, teams, repository permissions, and related access processes.
• Support Jenkins nodes and the integration with GitHub, including webhooks, credentials, and build agents.
• Manage Apple device enrollment, configuration profiles, operating system updates, and security baselines through mobile device management.
• Find recurring requests to automate or make self-service, and contribute to infrastructure improvements.

Requirements

• Ability to administer user access, IT services, and endpoint assets for a distributed team.
• Experience supporting Google Workspace, Jira Service Management, GitHub, or Jenkins.
• Familiarity with Apple device management and mobile device management tools.
• Ability to handle service requests systematically and document access changes.
• Interest or experience in automating routine IT operations.

Nice to have

• Exposure to AWS, Google Cloud, or Linux environments.
• Interest in applying AI tools to request triage and classification.

Benefits and work setup

• Remote role listed in Warsaw.
• Opportunity to own access and asset management and shape IT processes as they mature.