Senior IT Systems Analyst — Retail Ops & Analytics

Better Buzz Coffee; California (MO); On-site; USD 105,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance and more

401K with match

10 Days Paid Time Off

Job summary

Better Buzz Coffee is seeking a Senior Systems Analyst to join our Information Technology Department. You will translate business needs into system requirements, oversee platforms, and help scale our growing operation, reporting to the VP of IT. The role is office-based in the UTC area of San Diego, CA with occasional travel to store locations.

Salary ranges from $105,000 to $130,000 per year. We value teamwork, strong SQL and data-analysis skills, and experience with POS/inventory/HRIS

Qualifications

• 5+ years of experience as a systems or business analyst, ideally supporting multi-site retail or restaurant operations.
• Strong SQL, reporting, and data-analysis skills.
• Experience gathering requirements, writing functional specifications, and leading UAT.
• Knowledge of POS, inventory, or HRIS/payroll systems and integrations.

Responsibilities

• Gather, document, and translate business requirements into system specifications and designs.
• Configure, administer, and support core platforms and interfaces including data sync and exports.
• Lead system testing and UAT for upgrades, patches, and new rollouts.
• Troubleshoot escalated system issues from stores and HQ; drive root-cause resolution.

Skills

Systems analyst experience

SQL & Reporting

UAT leadership

Retail/restaurant ops

Education

Bachelor's degree in information systems / CS

CBAP/CCBA cert or related experience

Tools

POS systems

Inventory systems

HRIS/payroll

Job description

Better Buzz Coffee is seeking a Senior Systems Analyst to join our Information Technology Department. You will translate business needs into system requirements, oversee platforms, and help scale our growing operation, reporting to the VP of IT. The role is office-based in the UTC area of San Diego, CA with occasional travel to store locations.

Salary ranges from $105,000 to $130,000 per year. We value teamwork, strong SQL and data-analysis skills, and experience with POS/inventory/HRIS