Senior IT Systems Analyst — Retail Ops & Data Insights

Better Buzz Coffee; San Diego (CA); On-site; USD 105,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with match

10 Days PTO

Grow with a growing brand

Job summary

Better Buzz Coffee is seeking a Senior Systems Analyst for our Information Technology Department. Reporting to the Vice President of Information Technology, you will translate our business needs into system requirements and keep platforms in good working order to scale our growing business.

This office-based role in the UTC area of San Diego, CA is full-time with occasional travel to store locations. Competitive salary and benefits accompany the position.

Qualifications

• 5+ years of experience as a systems or business analyst.
• Strong knowledge of POS, inventory, or HRIS/payroll systems and integrations.
• Experience gathering requirements, writing functional specifications, and leading UAT.
• Strong SQL, reporting, and data-analysis skills.

Responsibilities

• Gather, document, and translate business requirements into clear system specifications.
• Configure, administer, and support core platforms and data interfaces.
• Lead system testing and user acceptance testing for upgrades and new rollouts.
• Troubleshoot issues, perform root-cause analysis, and resolve problems.
• Collaborate with IT Manager and vendors on upgrades and data migrations.
• Lead system readiness for store openings and remodels with day-one support.
• Maintain documentation, process maps, and data integrity across platforms.
• Build reports, dashboards, and queries for Operations, Finance, and People teams.
• Provide after-hours/weekend support for critical store operations issues.
• Support security and PCI DSS compliance and access reviews.

Skills

SQL & reporting

Data analysis

Education

Bachelor's degree in information systems

Tools

POS systems

HRIS/payroll systems

Job description

Better Buzz Coffee is seeking a Senior Systems Analyst for our Information Technology Department. Reporting to the Vice President of Information Technology, you will translate our business needs into system requirements and keep platforms in good working order to scale our growing business.

This office-based role in the UTC area of San Diego, CA is full-time with occasional travel to store locations. Competitive salary and benefits accompany the position.