Senior IT Systems Administrator – Entra/Intune & Azure

SMART Pain Management, LLC; Annapolis (MD); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health benefits

PTO 96 hours

401(k) match

Short-Term Disability

Long-Term Disability

Life/AD&D

Job summary

SMART Pain Management, LLC seeks an IT Systems Specialist II to escalate and resolve complex IT issues across clinics. You will administer Entra ID, Intune, and M365, manage endpoints on Windows and macOS, and support network services including VPN and firewall configurations.

You will deploy technology at new sites, mentor junior staff, and document SOPs while maintaining HIPAA-aligned security and incident response. On-call duties are required.

Qualifications

• High School Diploma or equivalent WITH three (3) years of related IT support or systems administration experience; OR an equivalent combination of education and/or experience.
• Bachelor's Degree from an accredited college or university in a related field is preferred.
• Microsoft Entra ID, Intune, and 365 administration experience is required or preferred.

Responsibilities

• Resolves escalated tickets and performs root-cause analysis for complex issues.
• Administers Microsoft Entra ID: users, groups, CA, MFA, SSO access, and role assignments.
• Administers Microsoft Intune: policies, app deployment, Autopilot, update rings, device lifecycle.

Skills

Endpoint admin

Network troubleshooting

PowerShell scripting

Customer service

Documentation

Education

High School Diploma with 3 years IT experience

Bachelor's degree preferred

Tools

Entra ID Admin

Intune admin

M365 admin

Windows Autopilot

Azure

Job description

SMART Pain Management, LLC seeks an IT Systems Specialist II to escalate and resolve complex IT issues across clinics. You will administer Entra ID, Intune, and M365, manage endpoints on Windows and macOS, and support network services including VPN and firewall configurations.

You will deploy technology at new sites, mentor junior staff, and document SOPs while maintaining HIPAA-aligned security and incident response. On-call duties are required.