Systems Administrator

OpalSoft, Inc.; San Diego (CA); On-site; USD 90,000 - 125,000; Full time

Job summary

OpalSoft, Inc. is seeking a hands-on Systems Administrator to manage IT infrastructure, cloud services, endpoints, and security systems.

The role emphasizes day-to-day operations, troubleshooting, automation, and continuous improvement across Intune, Entra ID, AD, and Azure. Responsibilities include managing Intune devices, Entra ID/AD, Azure services, and 365 apps, while developing PowerShell scripts to automate tasks and supporting security initiatives with threat remediation and patching.

Qualifications

• 5+ years hands-on system/cloud/endpoint admin experience.
• Experience with Intune, Entra ID and AD.
• Experience with Microsoft 365 administration.
• Strong troubleshooting and documentation skills.

Responsibilities

• Administer Intune for Windows, Apple, and Android enrollment, deployment, and policies.
• Manage Entra ID/Active Directory including user/group administration and CA.
• Provide Tier 1/2 support, troubleshooting, escalation, and root-cause analysis.
• Administer Azure services including VMs, Web Apps, SQL, and VNets.
• Support network, cloud, server, and endpoint environments for secure operations.
• Develop PowerShell scripts to automate admin tasks.
• Monitor security tools, respond to alerts and assist with patching.
• Collaborate with IT teams and vendors on deployments and upgrades.
• Research technologies to improve IT efficiency and security.
• Participate in proactive maintenance and on-call rotations.

Skills

System administration

Cloud administration

Networking

Security tooling

PowerShell scripting

Documentation

Education

Azure certification

CompTIA Network+

CompTIA Security+

Tools

Intune

Entra ID

Active Directory

Azure

Microsoft 365

Conditional Access

RMM platforms

Job description

We are seeking a hands-on Systems Administrator to manage and support IT infrastructure, cloud services, endpoints, and security systems. The ideal candidate will have experience with Intune, Entra ID, Active Directory, Azure, Microsoft 365, networking, and cybersecurity. This role focuses on day-to-day operations, troubleshooting, automation, and continuous improvement.

Responsibilities:

• Administer Microsoft Intune, including Windows, Apple, and Android device enrollment, software deployment, compliance policies, and configuration profiles.
• Manage Microsoft Entra ID and Active Directory, including user/group administration, synchronization, Conditional Access, and identity lifecycle management.
• Provide Tier 1/2 technical support, troubleshooting, escalation, and root-cause analysis for infrastructure and endpoint issues.
• Administer and troubleshoot Azure services, including Virtual Machines, Web Apps, SQL, Enterprise Applications, Recovery Services Vaults, and Virtual Networks.
• Support network, wireless, cloud, server, workstation, storage, and printer environments to maintain secure and reliable operations.
• Support application provisioning and troubleshoot SSO/SAML and access-related issues.
• Develop PowerShell scripts to automate administrative tasks and bulk operations.
• Monitor security tools, respond to alerts, and assist with threat remediation and system patching.
• Collaborate with IT teams, site staff, vendors, and project teams on system deployments, upgrades, and infrastructure changes.
• Research and recommend technologies to improve IT efficiency, security, and reliability.
• Participate in proactive maintenance, after-hours support, and on-call rotations.

Qualifications:

• Minimum 5 years of hands-on experience in systems, cloud, network, or endpoint administration. Certifications such as Azure, CompTIA Network+, or Security+ preferred.
• Experience managing endpoint configuration, policies, and device management using tools such as Microsoft Intune, Group Policy, or RMM platforms.
• Strong experience supporting Azure AD/Entra ID-joined environments; hybrid-to-cloud migration experience preferred.
• Working knowledge of Microsoft 365 administration, including Exchange Online, Teams, SharePoint, and OneDrive.
• Solid understanding of wireless networking, network connectivity, and troubleshooting.
• Experience supporting enterprise cybersecurity tools, including antivirus, EDR, email security, and SSL certificates.
• Experience administering and securing enterprise cloud storage platforms such as Dropbox, Box, Google Drive, or Egnyte.
• Strong troubleshooting, communication, documentation, and problem-solving skills.