Senior IT Support & Training Specialist

Sport Truck USA, Inc.; Santa Fe Springs (CA); On-site; USD 80,281 - 110,386; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with employer matching

Health Spending Accounts

Job summary

Sport Truck USA, Inc. in Santa Fe Springs, CA is seeking a Sr Information Technology Support Specialist. This role involves providing technical support to resolve complex IT issues and developing training programs for users across diverse systems.

The ideal candidate will have over four years of experience in IT support, knowledge in software performance tuning, and the ability to develop comprehensive training materials. Fox offers competitive compensation, benefits, and a collaborative work environment.

Qualifications

• 4+ years of relevant IT technical experience.
• Experience in software and network performance tuning.
• Proven ability in developing training and testing processes.

Responsibilities

• Resolve complex technical issues.
• Develop end-user training programs.
• Establish service desk procedures.

Skills

Technical problem-solving

Software testing knowledge

Process improvement

Education

HS diploma or equivalent

Tools

Performance tuning

Database management

Job description

Sport Truck USA, Inc. in Santa Fe Springs, CA is seeking a Sr Information Technology Support Specialist. This role involves providing technical support to resolve complex IT issues and developing training programs for users across diverse systems.

The ideal candidate will have over four years of experience in IT support, knowledge in software performance tuning, and the ability to develop comprehensive training materials. Fox offers competitive compensation, benefits, and a collaborative work environment.