Senior IT Support Technician – Hybrid NYC with Global Scope

Perion; United States; Presencial; USD 80.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Tuition assistance

Disability insurance

Paid maternity leave

Vision insurance

401(k)

Descripción de la vacante

A global advertising technology company is seeking a Senior IT Support Technician in the NYC Tri-State area. This role involves providing critical IT support and solutions to ensure smooth operation and maintenance of systems and networks. The ideal candidate will have 5+ years of experience in IT support, excellent problem-solving skills, and familiarity with various IT tools. The position is full-time and offers great benefits, including medical insurance and tuition assistance.

Formación

• 5+ years of relevant IT support experience.
• Working knowledge of identity management tools (Google Workspace, Okta, Active Directory).
• Excellent problem-solving and communication skills.

Responsabilidades

• Serve as the main point of contact for IT support across the organization.
• Install, configure, and maintain hardware, software, and network systems.
• Troubleshoot and resolve computer, software, and connectivity issues quickly and effectively.
• Collaborate with cross-functional teams to improve IT processes.

Conocimientos

IT support experience

Problem-solving skills

Communication skills

Familiarity with ticketing systems

Knowledge of Mac and PC hardware

Experience with MDM systems

Google Workspace support

Zoom and Slack support

Educación

Degree in a technical field

Herramientas

Google Workspace

Okta

Zoom

Jira

Intune

Kandji

Descripción del empleo

A global advertising technology company is seeking a Senior IT Support Technician in the NYC Tri-State area. This role involves providing critical IT support and solutions to ensure smooth operation and maintenance of systems and networks. The ideal candidate will have 5+ years of experience in IT support, excellent problem-solving skills, and familiarity with various IT tools. The position is full-time and offers great benefits, including medical insurance and tuition assistance.