Senior IT Support Technician (Hardware & Escalations)

Tanner Health; Georgia; On-site; USD 50,000 - 70,000; Full time

Job summary

Tanner Health in Georgia is seeking a Technology Support Tech III to join the Information Technology department. The role involves supervising and performing general maintenance, troubleshooting hardware and peripherals, and ensuring timely response to IT incidents throughout the organization.

The tech will decide on urgency of calls, help manage IT projects, and may perform duties outside the standard job description as needed.

Qualifications

• High school diploma required.
• 5 years of related experience.
• Experience in a medical environment is a plus.
• Driver's license required.
• Neat, pleasant demeanor and good communication.

Responsibilities

• Oversee maintenance tasks and troubleshoot hardware and peripherals across the organization.
• Serve as escalation point for the IT department's technical staff.
• Participate in day-to-day IT operations and projects as needed.

Skills

5 years of relevant experience

High school diploma or GED

Knowledge of English grammar and spell

Organized and accurate

Pleasant demeanor

Education

High School Diploma or GED

Job description

Tanner Health in Georgia is seeking a Technology Support Tech III to join the Information Technology department. The role involves supervising and performing general maintenance, troubleshooting hardware and peripherals, and ensuring timely response to IT incidents throughout the organization.

The tech will decide on urgency of calls, help manage IT projects, and may perform duties outside the standard job description as needed.