PC Support Technician: Systems Maintenance & User Help

Staff Perm, LLC; Tifton (GA); On-site; USD 23,000 - 32,000; Full time

Job summary

Staff Perm, LLC is seeking an IT Support Technician with expertise in PC maintenance to join our team in Tifton, GA. The role involves maintaining computer systems, troubleshooting hardware and software, and supporting user accounts.

Responsibilities include installing hardware and software for new employees, coordinating with vendors, and developing system documentation. A high school diploma is required; an associate degree is preferred, and strong customer service is essential.

Qualifications

• High school diploma or equivalent is required.
• Excellent customer service skills are required.

Responsibilities

• Support and maintain user account information including rights, security, and systems groups.
• Perform routine analysis and problem solving of network or PC software, hardware, or peripherals.
• Contact and coordinate with hardware or software vendors for service when necessary.
• Install computer hardware, software, and peripherals for new employees.
• Install new software packages and upgrades.
• May control password assignment.
• Assist in the development of system documentation and procedure manuals as needed.
• Facilitate and conduct training sessions for employees on software and hardware systems.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Associate degree (preferred)

Job description

Staff Perm, LLC is seeking an IT Support Technician with expertise in PC maintenance to join our team in Tifton, GA. The role involves maintaining computer systems, troubleshooting hardware and software, and supporting user accounts.

Responsibilities include installing hardware and software for new employees, coordinating with vendors, and developing system documentation. A high school diploma is required; an associate degree is preferred, and strong customer service is essential.