Computer Support Technician: Troubleshooting & Setup Pro

Staff Perm; Tifton (GA); On-site; USD 29,000 - 40,000; Full time

Job summary

Staff Perm is seeking a Computer Support Technician in Tifton, GA to maintain and support computer systems and peripherals. The role involves troubleshooting, installing hardware and software, and assisting with vendor coordination to ensure system integrity.

Responsibilities include managing user accounts, applying software upgrades, and training staff on hardware/software usage. A background check and drug screening are required; a two-year degree is preferred but not required.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service skills required.

Responsibilities

• Support and maintain user account information including rights, security, and systems groups.
• Provide routine analysis and problem solving of network or PC software, hardware, or peripherals.
• Contact and coordinate with hardware or software vendors for service if necessary.
• Install computer hardware, software, and peripherals for new employees.
• Install new software packages and upgrades.
• May control password assignment.
• May aid in the development of system documentation and procedure manuals as required.
• May facilitate and conduct training sessions for company employees in the operation of software/hardware systems.

Skills

Customer service

Troubleshooting

Communication

Education

High school diploma

Two-year degree (preferred)

Job description

Staff Perm is seeking a Computer Support Technician in Tifton, GA to maintain and support computer systems and peripherals. The role involves troubleshooting, installing hardware and software, and assisting with vendor coordination to ensure system integrity.

Responsibilities include managing user accounts, applying software upgrades, and training staff on hardware/software usage. A background check and drug screening are required; a two-year degree is preferred but not required.