Senior IT Support Specialist III — Onsite & Remote

Centene Corp.; Woodbridge Township (NJ); Sur place; USD 37 000 - 66 000; Plein temps

Avantages offerts par ce poste

Health insurance

401K

Stock purchase plan

Tuition reimbursement

Paid time off

Résumé du poste

Centene Corp. in Iselin, NJ is seeking an IT Technical Support Specialist III to provide on-site and remote end-user support for hardware, software, and networked systems.

You will troubleshoot issues, install updates, and assist with IT infrastructure tasks while helping others with technical guidance. The role requires five days per week on-site in Iselin, with strong customer service and communication skills.

Qualifications

• Requires High School diploma or GED.
• 2–4 years of related experience.
• Technical education may supplement experience.

Responsabilités

• Provides on-site and remote technical support to end users and site IT infrastructure.
• Troubleshoots hardware and software problems.
• Installs software, updates, and upgrades on networked computers.
• Implements end-user training and education.
• Works with IT Infrastructure teams to set up and maintain environments.
• Maintains security controls and data integrity.
• Reports status and resource needs for service tickets.
• Acts as a technical resource for other Support Specialists.

Connaissances

Customer service

Interpersonal communication

Problem-solving

Team collaboration

Formation

High School diploma or GED

Outils

ServiceNow

Windows OS

Networking basics

Active Directory

Description du poste

Centene Corp. in Iselin, NJ is seeking an IT Technical Support Specialist III to provide on-site and remote end-user support for hardware, software, and networked systems.

You will troubleshoot issues, install updates, and assist with IT infrastructure tasks while helping others with technical guidance. The role requires five days per week on-site in Iselin, with strong customer service and communication skills.