Senior IT Support Engineer (Fully Remote)

Beast Industries; United States; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

401k with company match

Job summary

Beast Industries is seeking an IT Support professional to provide onsite and remote support across macOS and Windows environments. You will configure and deploy laptops, desktops, mobile devices, and peripherals for new and existing employees while maintaining conference room systems and collaboration tools.

You will assist in WiFi and network deployments across campus, studios, and remote production locations and research, install, configure, and support internal software, cloud tools, and

Qualifications

• 4+ years of IT Support/Admin experience in a mid-to-large organization.
• Hands-on experience with macOS & Windows environments and MDM platforms.
• Strong knowledge of IT security, networking, and excellent communication skills.

Responsibilities

• Provide onsite and remote IT support across macOS and Windows environments, configure and deploy laptops, desktops, mobile devices, and peripherals for new and existing employees.
• Maintain conference room systems, digital signage, printers, and collaboration tools.
• Assist in WiFi and network deployments across campus, studios, and remote production locations.

Skills

IT support

macOS

Windows

MDM platforms

IT networking

IT security

Communication

Job description

• Provide onsite and remote IT support across macOS and Windows environments.
• Configure and deploy laptops, desktops, mobile devices, and peripherals for new and existing employees.
• Troubleshoot software and hardware issues, including core business applications.

Responsibilities:

• Maintain conference room systems, digital signage, printers, and collaboration tools.
• Assist in WiFi and network deployments across campus, studios, and remote production locations.
• Research, install, configure, and support internal software, cloud tools, and enterprise SaaS platforms.

What We're Looking For:

• 4+ years of IT Support/Admin experience in a mid-to-large organization.
• Hands-on experience with macOS & Windows environments and MDM platforms.
• Strong knowledge of IT security, networking, and excellent communication skills.
• Competitive salary, medical, dental, vision, and life insurance.
• Flexible vacation policy and paid company holidays.
• 401k plan with company matching and relocation assistance.

Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson (MrBeast), the most watched person in the world. The company operates across digital media, philanthropy, consumer products, and innovative business initiatives, with a focus on innovation, creativity, and social impact. The team is growing and thrives in a fast-paced, creative environment.