Senior IT Specialist – Imaging, Devices & Documentation

V-Soft Consulting Group, Inc.; Sanford (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Job summary

V-Soft Consulting Group, Inc. is seeking a Specialist- Expert in Sanford, NC to provide advanced technical field support.

You will install and image computers, load software, configure printers and peripherals, migrate data and user profiles, and document procedures for daily operations. The role requires strong documentation skills and familiarity with ServiceNow for incident tracking, with a path toward leading small projects and improving support processes.

Qualifications

• Imaging computers and loading of appropriate software for customers.
• Installing local and network printers and configuring peripherals.
• Migrating data and user profiles.
• Documenting process and procedures related to technical field support activities.
• Experience with ServiceNow call tracking system.

Responsibilities

• Lead projects that require directing the work of others and coordinate team efforts.
• Develop and maintain documentation for all responsible areas and processes.
• Create and maintain documentation of processes and procedures for daily work.
• Eligible for full benefits (Medical, Dental, Vision) and a 401(k) plan.

Skills

Imaging computers

Printer setup

Data migration

Documentation

Education

Experience in technical field support

Tools

ServiceNow

Job description

V-Soft Consulting Group, Inc. is seeking a Specialist- Expert in Sanford, NC to provide advanced technical field support.

You will install and image computers, load software, configure printers and peripherals, migrate data and user profiles, and document procedures for daily operations. The role requires strong documentation skills and familiarity with ServiceNow for incident tracking, with a path toward leading small projects and improving support processes.