Senior IT Services Technician - On-Site Las Vegas

DraftKings Inc.

Las Vegas (NV)

On-site

USD 41,000 - 52,000

Full time

12 days ago
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Job summary

DraftKings Inc. in Las Vegas is seeking a Senior IT Services Technician to keep enterprise IT systems running smoothly and users productive. You will deliver customer-first support across Windows, macOS, iOS, and Android, and contribute to IT operations.

You will work on-site 3x per week, apply ITIL/ITSM practices, and pursue certifications to stay ahead. This public tech company offers growth within the gaming industry and opportunities to impact IT projects.

Qualifications

  • At least 3 years of experience in enterprise IT support and operations.
  • Hands-on experience with device management tools (Intune, SCCM, JAMF) and familiarity with DNS, DHCP, AD and Azure.
  • Strong organizational skills and a technology-driven approach to problem-solving.
  • Ability to multitask, collaborate within a team, and communicate clearly.
  • Proficiency in English, with on-site work in Las Vegas 3x/week.
  • Solid understanding of scripting languages like PowerShell, with preferred certifications (Microsoft, CompTIA, ITIL/HDI or Customer Service).

Responsibilities

  • Provide exceptional IT support for devices and platforms (Windows, macOS, iOS, Android).
  • Manage and administer enterprise IT systems and foundational network support.
  • Collaborate with IT peers to troubleshoot and resolve issues.
  • Apply ITIL/ITSM principles to handle requests efficiently.
  • Pursue relevant certifications and stay current with tech trends.
  • Contribute to strategic IT projects that drive innovation and growth.

Skills

PowerShell scripting
Intune/SCCM/JAMF
O365 & G Suite
DNS/DHCP/AD/Azure
Windows/macOS/iOS/Android
ITIL/ITSM
Team collaboration
English language

Tools

Intune
SCCM
JAMF
DNS
DHCP
Active Directory
Azure
PowerShell
O365

Job description

DraftKings Inc. in Las Vegas is seeking a Senior IT Services Technician to keep enterprise IT systems running smoothly and users productive. You will deliver customer-first support across Windows, macOS, iOS, and Android, and contribute to IT operations.

You will work on-site 3x per week, apply ITIL/ITSM practices, and pursue certifications to stay ahead. This public tech company offers growth within the gaming industry and opportunities to impact IT projects.

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