Senior IT Operations & Training Specialist

Atlas-Healthcare-Partners-LLC; Phoenix (AZ); On-site; USD 85,000 - 110,000; Full time

Job summary

Atlas Healthcare Partners LLC is seeking an IT Senior Operations Specialist to join the core IT Operations team in Phoenix, supporting network infrastructure, desktop services, email, directory services, cloud management, information security, and application support while overseeing IT training delivery and content development.

You will train new IT hires, monitor performance, uphold ITIL standards, pursue Lean IT improvements, and partner with surgeons and staff to deliver reliable, secure IT

Qualifications

• 3+ years of desktop IT support and 2+ years of enterprise systems IT support.
• Strong knowledge of IT desktop and systems administration.
• Experience with IT training/onboarding.

Responsibilities

• Train IT team new hires and onboarding for new IT staff.
• Monitor network availability and performance; resolve issues.
• Maintain ITIL documentation and pursue Lean IT improvements.

Skills

IT Operations

Desktop Support

Training Delivery

Customer Service

Security Awareness

Education

Associate degree in Information Technology, networking, or related field

Tools

Meraki

Job description

Atlas Healthcare Partners LLC is seeking an IT Senior Operations Specialist to join the core IT Operations team in Phoenix, supporting network infrastructure, desktop services, email, directory services, cloud management, information security, and application support while overseeing IT training delivery and content development.

You will train new IT hires, monitor performance, uphold ITIL standards, pursue Lean IT improvements, and partner with surgeons and staff to deliver reliable, secure IT