Senior IT Operations & Automation Leader

Brain Co.; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Qualifications

• Approximately seven or more years of IT experience.
• Experience leading and developing a team.
• Proven ability to build process automation with AI/integrations.
• Hands-on across Mac, Microsoft tools, Okta, endpoint management, and SaaS administration.
• Strong decision-making under pressure; security awareness.
• Excellent communication with technical teams and executives.

Responsibilities

• Lead day-to-day IT operations across devices, apps, identity, and workplace technology.
• Design and implement automation to replace repeated manual tasks.
• Set priorities and drive high-impact outcomes.
• Manage incidents, escalations, and root-cause analysis.
• Partner with Security on patching and data protection.
• Develop and coach a growing distributed IT team.
• Create scalable processes and documentation.

Skills

Team leadership

Process automation

AI integrations

Cross-location collaboration

Security awareness

Tools

Okta

Endpoint management

SaaS administration

Job description