Senior IT & Network Infrastructure Lead

Harborside Healthcare; Charlotte Amalie (United States Virgin Islands); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Coverage

Life Insurance

Paid Time Off

Job summary

Bolongo Bay Beach Resort on St. Thomas seeks an experienced IT Technician to oversee all IT operations, ensuring stability, security, and efficiency. You will manage POS, PMS, telecom, networking, servers, and software applications, coordinating upgrades and IT solutions for the resort.

The role requires hands-on technical support, capability to handle on-call duties, and collaboration with department leaders to align IT with resort needs.

Qualifications

• Bachelor’s degree in IT/CS or related field.
• Minimum of 5 years’ experience in IT management or senior systems/network administration.
• Proven experience with POS and PMS systems in hospitality preferred.
• Hands-on experience with Cisco networking, Windows Server administration, Active Directory, and backup technologies.
• May be required to provide on-call support outside regular business hours.

Responsibilities

• Oversee and maintain IT systems including POS, PMS, VOIP, servers, and security.
• Manage network infrastructure with VLANs, monitoring, and troubleshooting.
• Design, configure, and support Layer 1–3 network infrastructure.
• Provide Tier III support to end users and departments.
• Respond to high-priority IT incidents and minimize downtime.

Skills

Server administration

Networking

Analytical skills

Problem solving

Vendor management

Contract negotiation

Budget planning

Wired networking

Wireless networking

On-call support

Education

Bachelor’s degree in IT/CS

Tools

Cisco networking

Windows Server

Active Directory

Backup technologies

Job description

Bolongo Bay Beach Resort on St. Thomas seeks an experienced IT Technician to oversee all IT operations, ensuring stability, security, and efficiency. You will manage POS, PMS, telecom, networking, servers, and software applications, coordinating upgrades and IT solutions for the resort.

The role requires hands-on technical support, capability to handle on-call duties, and collaboration with department leaders to align IT with resort needs.