IT Officer

Civil & Building North America (CBNA); Charlotte Amalie (United States Virgin Islands); On-site; USD 65,000 - 90,000; Full time

Job summary

Americaribe LLC is seeking an IT Officer to support and maintain the organization’s IT infrastructure for all employees across project sites in St. Thomas, USVI.

The role requires strong technical expertise, problem-solving ability, and a customer-service mindset, with a focus on secure, reliable technology operations. The ideal candidate will manage endpoints, servers, networking basics, and cloud services while coordinating with HR/CFO for onboarding and ensuring compliance.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 5 years of corporate IT experience.
• Windows Server, Microsoft 365 administration, DNS/DHCP, and cybersecurity best practices.
• Experience with cloud platforms.
• Strong troubleshooting and analytical skills.

Responsibilities

• Maintain essential IT infrastructure: OS, security tools, applications, servers, email systems, software, and hardware.
• Maintain and secure corporate endpoints, tablets.
• Ensure network component compatibility and system integrity.
• Ensure compliance and address vulnerabilities in the local IS.
• Disaster planning actions as directed by the central team.
• Deep knowledge of TCP/IP, LAN/WAN, DHCP networking protocols.
• Create and deploy application packages remotely.
• Monitor system performance.
• Expertise in Hyper-V, VMware, AD, and Office 365.
• Backup and recovery procedures.
• Manage hardware logistics, PCs, servers, and network components.
• PC mastering/installations using Microsoft Intune.
• Track and maintain hardware and software inventory, including licensing, warranty, and billing.
• Provide Level 1 and 2 support to end users.
• Coordinate with HR/CFO to onboard new users (Intranet profile and AD accounts).
• Log incidents and follow tickets until resolution.

Skills

Customer service mindset

Problem-solving

Troubleshooting skills

Cloud platforms

IT security best practices

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

Hyper-V

VMware

Active Directory

Office 365

Intune

Microsoft 365 administration

Job description

IT Officer At Americaribe, we are more than builders – we are innovators, problem-solvers, and collaborators, creating structures that stand the test of time while fostering a workplace where talent thrives. Building for Life means leveraging our culture of agility, expertise, and collaboration to deliver impactful projects – from offices and hotels to airports and hospitals – through technical innovation and forward-thinking solutions. As a subsidiary of Bouygues Btiment International, we draw on a global network across 20 countries to empower our team with meaningful career opportunities, professional development, and hands‑on experience, enabling our team to shape the future of the construction industry and the communities we serve. We are excited to be recruiting for the Rebuild USVI – St. Thomas Educational Facilities Bundle 2 project, a transformative initiative modernizing five school campuses and one administration building across St. Thomas. Funded through FEMA and in partnership with the U.S. Virgin Islands Office of Disaster Recovery, this project will create resilient, future‑ready educational spaces – from innovative classrooms to gyms designed as hurricane shelters – giving our team the opportunity to make a lasting impact on the community.

POSITION SUMMARY

The IT Officer is responsible for supporting and maintaining the organization’s IT infrastructure, systems, and end‑user environment for all employees working for the JV. This role ensures secure, reliable, and efficient technology operations across corporate offices and project sites. The position requires strong technical expertise, problem-solving ability, and a customer‑service mindset. This position will be based ST Thomas, USVI.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Infrastructure Management

• Maintain essential IT infrastructure: OS, security tools, applications, servers, email systems, software, and hardware (laptops, desktops).
• Maintain and secure corporate endpoints -, tablets.
• Execute actions needed for network component compatibility and system integrity.
• Ensure compliance and act on identified vulnerabilities in the local IS.
• Execute actions for disaster planning as directed by the central team.
• Deep Knowledge of TCP/IP, Lan Wan, TOIP and DCHP networking protocols.

Software Management

• Create and maintain application packages and deploy them remotely.
• Monitor system performance.
• Possess deep knowledge of current equipment and technologies, including Hyper‑V, VMware, Active Directory, and Office 365 (OneDrive, SharePoint).
• Have expertise in backup and recovery procedures.

Hardware Management

• manage logistics for all hardware, including PCs, servers, and network components.
• Perform PC mastering/installations using Microsoft Intune.
• Track and maintain hardware and software inventory, including licensing, warranty, compliance, and billing.

User Support

• Provide Level 1 and 2 support to end users on all local sites.
• Coordinate with HR/CFO Department to anticipate arrival of new users (Intranet profile and Active Directory accounts).
• Log incidents and follow/treat support tickets until resolution to troubleshoot user issues (Oasis).

Project Implementation and IT Solutions

• Anticipate the IT requirement for all projects
• Expertise in implementing, configuring, and testing IT solutions.
• Act as direct liaison with local vendors/operators to ensure smooth contract delivery.

QUALIFICATIONS

• Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 5 years of corporate IT experience performing the duties described above.
• Strong knowledge of Windows Server environment; Microsoft 365 administration; Networking fundamentals (TCP/IP, DNS, DHCP) and Cybersecurity best practices.
• Experience with cloud platforms
• Strong troubleshooting and analytical skills

Americaribe LLC is an Equal Opportunity Employer