Senior IT Manager: Lead Customer Apps & Agile Delivery
TDS Telecommunications LLC
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
TDS Telecom is seeking a senior IT leader to guide a team in planning, design, development, deployment, and support of customer-facing applications. You will drive vendor evaluations, select software packages, and oversee project implementations while ensuring reliable operational support and ongoing platform improvements across digital channels for a wide customer base.
Experience with Agile ceremonies and strong communication skills are essential to coordinate across product, marketing, and
Qualifications
- 12+ years IT experience and a bachelor's degree or equivalent.
- Proven experience with Agile frameworks and leading ceremonies.
- Knowledge of website and mobile application development, virtual agents, and OMNI Channel customer experience.
Responsibilities
- Lead a team of IT professionals in planning, design, development, deployment, and support of customer-facing applications.
- Manage software package evaluations, vendor selection, and implementation projects.
- Ensure reliable operational support and continuous improvement of digital platforms.
Skills
Education
Job description
TDS Telecom is seeking a senior IT leader to guide a team in planning, design, development, deployment, and support of customer-facing applications. You will drive vendor evaluations, select software packages, and oversee project implementations while ensuring reliable operational support and ongoing platform improvements across digital channels for a wide customer base.
Experience with Agile ceremonies and strong communication skills are essential to coordinate across product, marketing, and
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
