Senior IT Manager (Fully Remote)

TDS Telecommunications LLC; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) plan

Paid vacation

Paid sick leave

Paid holidays

Parental leave

Adoption assistance

Job summary

TDS Telecom is seeking a senior IT leader to guide a team in planning, design, development, deployment, and support of customer-facing applications. You will drive vendor evaluations, select software packages, and oversee project implementations while ensuring reliable operational support and ongoing platform improvements across digital channels for a wide customer base.

Experience with Agile ceremonies and strong communication skills are essential to coordinate across product, marketing, and

Qualifications

• 12+ years IT experience and a bachelor's degree or equivalent.
• Proven experience with Agile frameworks and leading ceremonies.
• Knowledge of website and mobile application development, virtual agents, and OMNI Channel customer experience.

Responsibilities

• Lead a team of IT professionals in planning, design, development, deployment, and support of customer-facing applications.
• Manage software package evaluations, vendor selection, and implementation projects.
• Ensure reliable operational support and continuous improvement of digital platforms.

Skills

IT leadership

Agile ceremonies

Website development

Mobile apps

Vendor management

Omni-channel

Education

Bachelor's degree or equivalent

Job description

• Lead a team of IT professionals in planning, design, development, deployment, and support of customer-facing applications.
• Manage software package evaluations, vendor selection, and implementation projects.
• Ensure reliable operational support and continuous improvement of digital platforms.

Qualifications:

• 12+ years of IT experience and a bachelor's degree or equivalent.
• Proven experience with Agile frameworks and leading ceremonies.
• Knowledge of website and mobile application development, virtual agents, and OMNI Channel customer experience.

What We Offer:

• Comprehensive benefits including medical, dental, vision, life insurance, and 401(k) plan.
• Generous vacation and paid sick leave, plus seven paid national holidays and one floating holiday.
• Paid parental leave (6 weeks after 12 months) and adoption assistance.

TDS Telecom

TDS Telecom provides high-speed internet, TV, and phone services to communities across the U.S., leveraging fiber optic networks to enhance connectivity. With over 50 years of experience and serving over 1 million connections, they foster a culture of innovation, collaboration, and dedication to excellence.