Senior IT Field Technician — Systems & Infrastructure

ASM Research, An Accenture Federal Services Company; Richmond (VA); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company in Richmond, VA, seeks an IT Systems Administrator to manage multi-disciplinary tasks and monitor complex IT infrastructures. You will design, implement, and support systems, troubleshoot issues, and contribute to documentation and recovery planning.

The role emphasizes collaboration, automation, and adopting new technologies to improve efficiency. A Bachelor’s degree and 4–6 years of IT experience are typical prerequisites.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science or related field or equivalent experience.
• 4-6 years of IT, systems administration or related experience.
• Experience with Microsoft 365 apps and cloud infrastructure is preferred.

Responsibilities

• Monitors and supports IT infrastructures.
• Conducts moderately complex analysis planning, designing and evaluating IT tools.
• Responds to user requests for system needs and upgrades.
• Troubleshoots and resolves complex problems with minimal supervision.
• Administers and tests operating systems and related software.
• Performs system backups and data recoveries.
• Creates and maintains system documentation and guides.
• Plans and designs new platforms and integrates new technologies.

Skills

Windows OS

Windows Server

Office 365

SharePoint

Microsoft Teams

Cloud Infrastructure

Troubleshooting

Customer Service

Automation/Scripting

Education

Bachelor's degree in IT/CS

Job description

ASM Research, An Accenture Federal Services Company in Richmond, VA, seeks an IT Systems Administrator to manage multi-disciplinary tasks and monitor complex IT infrastructures. You will design, implement, and support systems, troubleshoot issues, and contribute to documentation and recovery planning.

The role emphasizes collaboration, automation, and adopting new technologies to improve efficiency. A Bachelor’s degree and 4–6 years of IT experience are typical prerequisites.